Customer Service Specialist
Miejsce pracy: KatowiceEssential information:
- Contract type: Unlimited, full-time contract
- Working hours: (8-hour shifts, between 11.00AM - 08.00AM, Mon-Sun)
- Selection process: online technical testing, video interview screening, online live interview with manager (please have your webcamera ready)
- Office is located in new building in Global Office Park
Key Responsibilities:
- Respond to customer phone calls as the ’first line’ of support
- Ensure a positive experience by providing the right customer solution
- Handle a range of issues related to company’s products & services
Key competencies and skills:
- Advanced spoken English: B2-C1 level
- Able to work in a 21/7 shift environment
- Basic knowledge of communication technology, e.g. internet, tv, phone
- Good organization skills and attention to details
Please upload your CV in English language