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Customer Service Specialist

Bolesławiec, dolnośląskie

Michael Page

Opis stanowiska pracy

The purpose of the position is to manage and optimize the relationships with customers inside and outside the company. You communicate with a sense of commerce about delivery schedules and deliveries. You are responsible for making- and following up on- quotations, leads and the administrative tasks.

Client Details

Our client is a worldwide innovative manufacturing company delivering components for various industries globally. Due to dynamic growth across all markets worldwide, we are looking for Customer Service Specialist to strengthen the relationships with the Clients and maintain operational communication.

Description

* maintaining telephone, e-mail and direct contacts with customers (worldwide);

* confirm, monitor and communicate about deliveries, complaints and all other issues that arise;

* make sure you always know if the customers are satisfied and if there are issues or opportunities by frequent contact;

* coordinate/secure that all actions necessary for customer satisfaction are planned and performed;

* provide support to the account managers;

* monitoring agreements internally and with the customer;

* examination of customer needs and transfer to relevant departments;

* take care of the general administration connected to your tasks (for instance prices and paperwork for shipments);

Profile

* high level work and thinking level obtained through education or experience;

* commercial attitude and at least a few years of experience in a sales support function;

* service-oriented, able to sense what the customer needs;

* Native Polish and advanced English language, spoken and written;

* independent, strong in communication, person who gets things done;

* drive to work on an ever better and more efficient organization of the activities for the own organization and the customer;

* good knowledge of MS office and ERP systems;

* resistance to stress;

Job Offer

A challenging position with good future prospects in an international company.
Our client offers an inspiring working environment, a dynamic company culture and enthusiastic colleagues.
The offer:
- contract of employment,
- a competitive salary,
- partial refund of travel costs,
- benefits package as well as real growth opportunities in the role.

Prezentacja firmy

Światowy lider doradztwa personalnego, posiadający 164 biura w 34 krajach na całym... świecie. Ponad 35 lat doświadczenia pozwoliło nam wypracować skuteczne metody pracy oraz długą listę usatysfakcjonowanych Firm oraz Kandydatów. Nasi konsultanci zawsze posiadają doświadczenie biznesowe wyniesione z obszarów dla których rekrutują, znają środowisko oraz mechanizmy rządzące rynkiem. Połączenie wyspecjalizowanych konsultantów oraz globalnej bazy danych, sprawia, że działamy sprawnie i efektywnie, zawsze odpowiadając na potrzeby naszych Klientów.   Rozwiń

Informacje dodatkowe

Ostatnia aktualizacja:
29/08/2019
Wymiar etatu:
Pełny etat
Rodzaj umowy:
Na czas nieokreślony
Liczba wakatów:
1
Min. doświadczenie:
1 rok
Min. wykształcenie:
Średnie ogólnokształcące
Branża / kategoria:
Praca Obsługa klienta
do góry