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Michael Page

Customer Service Specialist with German


Michael Page Michael Page

Customer Service Specialist with German

Our client is an international company that is offering premium products for customers around the world. They are definitely a leader in their sector and currently they are opening their new office in Toruń Old Town.

Client Details

A new team will support foreign countries in post sales activities. A person in the position of Customer Service Specialist will firstly participate in a short training abroad.

Description

  • Providing email and phone support for customers (both B2B and B2C) from German speaking countries
  • Registering service inquiries and maintaining an internal database
  • Processing claims and orders for accessories and spare parts
  • Providing technical support for customers

Profile

  • Fluent English and German (C1)
  • Knowledge of CRM would be an advantage
  • Excellent communication skills
  • Problem-solving skills
  • Strong attention to details

Job Offer

  • Office in Toruń Old Town
  • Training abroad
  • International environment
  • Permanent employment contract after the successful probation period
Please apply via the button on the right side of this job offer.
Michael Page Michael Page

Job details

Location: Toruń
Contract type: Permanent

About Michael Page

Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers.

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Job Description

Our client is an international company that is offering premium products for customers around the world. They are definitely a leader in their sector and currently they are opening their new office in Toruń Old Town.

Client Details

A new team will support foreign countries in post sales activities. A person in the position of Customer Service Specialist will firstly participate in a short training abroad.

Description

  • Providing email and phone support for customers (both B2B and B2C) from German speaking countries
  • Registering service inquiries and maintaining an internal database
  • Processing claims and orders for accessories and spare parts
  • Providing technical support for customers

Profile

  • Fluent English and German (C1)
  • Knowledge of CRM would be an advantage
  • Excellent communication skills
  • Problem-solving skills
  • Strong attention to details

Job Offer

  • Office in Toruń Old Town
  • Training abroad
  • International environment
  • Permanent employment contract after the successful probation period

Additional Information

Last updated
Employment type
Full time
Contract type
Permanent
Number of vacancies
1
Min. experience
One year
Min. education
Bachelor
Industry / category
Jobs in Customer Service