Customer Service Specialist with German
Our client is an international company that is offering premium products for customers around the world. They are definitely a leader in their sector and currently they are opening their new office in Toruń Old Town.
Client Details
A new team will support foreign countries in post sales activities. A person in the position of Customer Service Specialist will firstly participate in a short training abroad.
Description
- Providing email and phone support for customers (both B2B and B2C) from German speaking countries
- Registering service inquiries and maintaining an internal database
- Processing claims and orders for accessories and spare parts
- Providing technical support for customers
Profile
- Fluent English and German (C1)
- Knowledge of CRM would be an advantage
- Excellent communication skills
- Problem-solving skills
- Strong attention to details
Job Offer
- Office in Toruń Old Town
- Training abroad
- International environment
- Permanent employment contract after the successful probation period

Location: Toruń
Contract type: Permanent
About Michael Page
Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers.
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Job Description
Our client is an international company that is offering premium products for customers around the world. They are definitely a leader in their sector and currently they are opening their new office in Toruń Old Town.
Client Details
A new team will support foreign countries in post sales activities. A person in the position of Customer Service Specialist will firstly participate in a short training abroad.
Description
- Providing email and phone support for customers (both B2B and B2C) from German speaking countries
- Registering service inquiries and maintaining an internal database
- Processing claims and orders for accessories and spare parts
- Providing technical support for customers
Profile
- Fluent English and German (C1)
- Knowledge of CRM would be an advantage
- Excellent communication skills
- Problem-solving skills
- Strong attention to details
Job Offer
- Office in Toruń Old Town
- Training abroad
- International environment
- Permanent employment contract after the successful probation period
Additional Information
- Last updated
- Employment type
- Full time
- Contract type
- Permanent
- Number of vacancies
- 1
- Min. experience
- One year
- Min. education
- Bachelor
- Industry / category
- Jobs in Customer Service