Customer Service Specialist with German - International FMCG
Person on this position will be responsible for all Customer Care operations for 2 production plants.
Client Details
For our client, an international food packaging company, we are looking for an experienced Customer Service Specialist. Recruitment is related to the development of the company, and the person in this position will report directly to the Sales Director. The person will be responsible for products and clients from of the two Production Plants.
Description
- Full Order Life-cycle Management for Polish and international customers - from entering the orders to the system, to order fulfilment and managing all possible issues,
- Daily contact with the customer in case of any setting projects, queries, delays, execution etc,
- Handle customer requests regarding status of realisation of the order and delivery,
- Deal with queries from Customers or Sales Team in a timely manner,
- Manage any claims and issues that may occur in the process,
- Build effective, credible relationships with other departments in company to deliver Customer Service Excellence.
Profile
- Relevant higher education,
- Min. 3 years of relevant work experience in manufacturing environment,
- High German and English communication skills,
- Ability to work within a dynamic team environment,
- Team work oriented, responsible, a keen eye for detail and a results driven approach,
- Ability to handle requests and issues creatively and in pro-active manner.
Job Offer
- Opportunity to gain experience in an international manufacturing company,
- Employment based on a contract of employment,
- Impact on the strategic development action of the department,
- Interesting work in an innovative, international environment,
- Attractive salary + non-wage bonuses.
Please apply via the button on the right side of this job offer.
Job details
Location: Śląsk
Contract type: Na czas nieokreślony
About Michael Page
Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers.
More
Location: Śląsk
Contract type: Na czas nieokreślony
About Michael Page
Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers.
More
Follow us on:
