Adecco Poland Sp. z o.o. belongs to Adecco Group - the world's leading provider of HR solutions, we have a network of 5,100 branches, in over 60 countries and territories around the world. We have been present in Poland since 1994. In 2018, work through Adecco Poland found nearly 52 000 people. Adecco Poland Sp. z o.o. is an Employment Agency (Certificate No. 364).

Aktualnie dla naszego Klienta poszukujemy:

Customer Service Specialist with English and German / Dutch / French

Key responsibilities:

- Provide outstanding customer support to company"s advertisers.
- Manage customer inquiries by phone, e-mail, and/or live chat
- Provide strategic advice and help solve variety of technical issues
- Collaborate with Specialists and Product team members on issue resolution and new feature development.
- Implement creative ways to improve customer satisfaction and retention through assisting our advertisers in achieving their desired results.

Essentials Skills and Qualifications:

- Up to 2 years of professional experience (not any more)
- Fluency in written and spoken English along with fluency in either French OR German OR OR Dutch (C1 level)
- Demonstrable experience in customer support is a must
- Proven ability to deliver highest quality results while paying strict attention to detail.
- Experience in marketing and account management will be a plus.

We offer:

- Job contract
- Opportunity to develop skills in an international environment
- Gain professional experience in one of the best places (and offices) to work in Wrocław
- Additional benefits

Numer referencyjny: CSSG/09/2018/WRC/KP