Customer Service Representative with German

• Internal and external customer service in the field of orders, purchase and finance inquiries.

Client Details

• Our client is an international company that develops its Shared Service Center

Description

• Ongoing customer service regarding all inquiries regarding the status of order fulfillment, payments and credit notes via e-mail and telephone
• Updating data in the system.
• Maintaining positive relationships with customers.
• Solving current operational issues.
• Close cooperation with other departments of the company.
• Reporting according to the superior's needs.

Profile

• Minimum 1 year of experience in customer service or related field (purchasing, accounting, IT helpdesk) preferably in SSC or BPO,
• Very good German is a must (min. B2).
• Communicative English.
• Good knowledge of MS Office; knowledge of SAP will be an asset.
• Excellent communication and relationship building skills.

Job Offer

• Contract of employment.
• A friendly working atmosphere and the opportunity to participate in many company events.
• Possibility of professional development.