SIRE® is the market leader in Life Sciences recruitment. We believe the recruitment market needs to gear up in technology and continuous innovation. We like technology, in a Life Sciences market driven on science, we couldn’t stay behind; we drive Recruitment Science. Investing a majority of our turnover in technology enables us to use unique Resource Technologies. By using highly advanced algorithms, we enable our team of Resource & Data Strategists© to maintain the most advanced, detailed and complete Life Sciences network in Europe. This big data enables us to work Reverse Recruitment©: we first analyze the market in-depth before we go out to the market. Because we analyze the whole market, we can compare facts and data. This enables us to do Facts & Big Data Recruitment©, making sure we, or better yet, you find the right career!Our client is a professional Pharmaceutical organisation, based in Noord-Brabant Netherlands.

Role Description

- Collects required documentation; verifies conformance of documents with standards
- Applies broad-based research, information gathering and analytical skills to factual information
- Assesses accuracy of detailed information
- Tracks, maintains and produces regular and ad hoc reports
- Identifies roadblocks to task completion and effectively brings them to line managers for resolution
- Establishes approaches for completing assignments
- Work requires consistent exercise of discretion and independent judgment
- Contributes to own team/closely related teams through quality and accuracy of own output
- Builds productive internal/external relationships

Responsibilities

- Process commercial orders according to customer instruction and applicable conditions
- Provides excellent customer and product service; ensures customers are satisfied
- Track & trace shipments: monitoring shipments and pro-actively respond to and/or escalate potential issues.
- Call handling: ensure precise and promptly response to customer queries within the agreed service levels and applicable conditions.
- Develop and maintain good relationships with internal/external customers
- Ensure knowledge of GMP/GDP and job related training is up to date, including various applicable controlled documents

Requirements

- MBO+
- Established knowledge and experience of a wide range of administrative tasks
- Ability to multi task and work within diverse, international group of people
- Experience in working with automated systems (computer based business systems) like MS-Office
- Advanced communication skills
- Customer focused
- Fluency in Spanish,native Portuguese and business level English, in oral and written communication
- High quality standards w.r.t. work

Are you interested and do want to apply for this role, please fill out your application via the apply button below and contact Robin Hiariej.