Customer Care Specialist with French or German
Location: Poznań
For our client - well known company, currently we are searching for candidates for the position of:
Customer Care Specialist with French or German
Responsibilities
- Follow and monitor backlog from order entry to delivery
- Follow and solve intercompany issues
- Organize the good handling of quotes, part return, samples shipments
- Follow customer payment accuracy to help finance team
- Organize your work to answer customer requests
- Processing customer credit cards
Requirements
- Customer Care experience: minimum 1 year
- Good communication skills
- Fluent in English (B2) and French (B2/C1) or German (B2/C1)
- Quick learner, capable of adapting to new systems
- Flexibility to work in an international environment
The offer
- Competitive Salary Package
- Performance-Based Bonus Plans
- Health and Wellness Incentives
- Employee Stock Purchase Program
- Community Outreach Programs / Charity Events
- Employee Resource Groups
- Hybrid model (3 days from office, 2 days HO)
- Additional day off (to celebrate your birthday:))
Please apply with the Apply button on the right side of this job offer.
To learn more about Antal, please visit www.antal.pl
Job Description
For our client - well known company, currently we are searching for candidates for the position of:
Customer Care Specialist with French or German
Responsibilities
- Follow and monitor backlog from order entry to delivery
- Follow and solve intercompany issues
- Organize the good handling of quotes, part return, samples shipments
- Follow customer payment accuracy to help finance team
- Organize your work to answer customer requests
- Processing customer credit cards
Requirements
- Customer Care experience: minimum 1 year
- Good communication skills
- Fluent in English (B2) and French (B2/C1) or German (B2/C1)
- Quick learner, capable of adapting to new systems
- Flexibility to work in an international environment
The offer
- Competitive Salary Package
- Performance-Based Bonus Plans
- Health and Wellness Incentives
- Employee Stock Purchase Program
- Community Outreach Programs / Charity Events
- Employee Resource Groups
- Hybrid model (3 days from office, 2 days HO)
- Additional day off (to celebrate your birthday:))
Additional Information
- Last updated
- Employment type
- Full time
- Contract type
- Permanent
- Number of vacancies
- 1
- Min. experience
- One year
- Min. education
- High School
- Industry / category
- Jobs in Consulting, Jobs in Customer Service
