Call Center Manager CEE

Michael Page

Wrocław, dolnośląskie

Michael Page Michael Page

Call Center Manager CEE

For our Client-international recruitment service organisation from the temporary employment sector we are looking for International Recruitment Call Center Manager. It will be the new position in the company structure with a strong impact to the business. This role will be based in Wrocław.

Client Details

Our Client is well-know, leading international recruitment service organisation from the temporary employment sector. The company has a long tradition and operates in the CEE area.


  • Further development and professionalisation of our International Recruitment Call Center
  • Developing strategies for sourcing candidates to work in CEE countries
  • Responsibility for the results achieved, quantitative and qualitative parameters
  • Cooperation with the Management Board in the area of creation of the candidate sourcing strategy and further development of the company in the Contract Center Channel
  • Execution of short- and long-term goals
  • Managing a team of Managers in the CEE region
  • Searching for business opportunities, improving existing processes and maximising achieved results
  • Analysis and monitoring of data and ability to draw conclusions and implement changes
  • Reporting of results to the Management Board
  • Supervision and cooperation in implementation of marketing campaigns in order to achieve goals
  • Analysis and tracking of competitor's activities, monitoring of labor market trends,
  • Representing the company, establishing and maintaining relationships with business partners in order to achieve set goals


  • minimum 5 years of experience working in a Call Center, preferably in temporary employment sector in international organisation
  • practical experience in team management
  • fluent English- C1
  • Excellent communication and influencing skills
  • Decision-making and creative problem-solving skills and strong orientation towards achieving goals
  • Ability to prioritise and manage multiple tasks
  • Be an excellent project manager, coach, team worker and builder
  • Active driver's license, category B and ability to frequent business trip,

Job Offer

  • Responsible, new position in the company structure and close cooperation with the Management Boar
  • Employment based on an employment contract
  • an attractive base salary and bonus
  • Real impact on shaping the company's strategy
  • friendly and inspiring company culture,
  • necessary work tools (telephone, computer, company car)
Please apply via the button on the right side of this job offer.
Michael Page Michael Page

Job details

Location: Wrocław
Contract type: Na czas nieokreślony

About Michael Page

Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers.


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