Video Conferencing Analyst
Poznań Video Conferencing Analyst
Poznań
NR REF.: 1083526
Hays IT Contracting is an up-to-date B2B form of employment for IT specialists with innovate and developmental projects for TOP Clients close at hand.
For our Client – international company, industry leader GlaxoSmithKline – we are currently looking for Candidates on position:
Poznań
NR REF.: 1083526
Hays IT Contracting is an up-to-date B2B form of employment for IT specialists with innovate and developmental projects for TOP Clients close at hand.
For our Client – international company, industry leader GlaxoSmithKline – we are currently looking for Candidates on position:
Video Conferencing Analyst
Location: Poznań
Job type: Contract B2B (12 months with willingness to extension)
- Successful delivery of service, providing an enhanced user experience in the global service line through solutions that are cost effective.
- Provide 1 st and 2 nd line remote support, incident and problem management for Global Video Conferences.
- Monitor & report service through VoP/VoC and take action to ensure provision.
- Escalate and participate in service issues, where appropriate, with service management.
- Support and provide analysis of service initiatives and technology changes, as directed.
- Collaborates effectively across in global service teams and across boundaries.
- Experience in Video Conferencing.
- IT Service operations experience including- Incident & Problem Management.
- Operations support experience.
- Fluent English.
- Customer experience.
- Able to interpret customer requirements and restate in terms of business requirements.
- Strong and effective written and oral communications.
- High salary.
- Job full of challenges.
- Trainings and development.
- Possibility to get an experience in a company which is the industry leader.
- Benefits: medical and sport package.
- Flexibility.
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
