Training Coordinator
Kraków Training Coordinator
Kraków
NR REF.: 1078607
Our client is internationally recognized e-learning and training solutions provider that is currently opening a SSC in Kraków. Currently we are looking for a training coordinator to join their new office.
Working on this position you will be responsible for the administration and co-ordination of scheduled training events remotely or on customer sites, working across different contracts and supporting different clients, as well as for establishing and maintaining excellent customer and staff relationships ensuring total customer satisfaction. The scope of your duties will include: supporting the annual scheduling process on contracts, scheduling and administering enrolments including, monitoring participation numbers, to ensure minimum delegate numbers are achieved, and highlighting low enrolments to appropriate point of contact, and setting up courses using appropriate Learning Management System and database, in line with standard operating procedures. On daily basis you will order class materials internally or via a nominated third party supplier and ensure all materials arrive at the venue in a timely manner and are stored securely as well as confirm registrations and monitor cancellations with venues and trainers and ensure that the Learning Management System training records accurately reflect course attendance. What is more you will liaise with internal and external vendors to arrange conference centres, hotels, trainers, print suppliers, catering and equipment, book accommodation for facilitators and participants, and manage learner queries, coordinate escalations in accordance with Service Level Agreements and make suggestions of improvements.
We are looking for candidates with proven experience in an operational or processing role, who have good IT skills including Microsoft Word and Excel and general administration experience. To succeed you should hold effective communication skills, including verbal and written, as well as excellent organizational skills and customer focused approach.
Interested? Please send us your CV in English now!!!!!!!!
Kraków
NR REF.: 1078607
Our client is internationally recognized e-learning and training solutions provider that is currently opening a SSC in Kraków. Currently we are looking for a training coordinator to join their new office.
Working on this position you will be responsible for the administration and co-ordination of scheduled training events remotely or on customer sites, working across different contracts and supporting different clients, as well as for establishing and maintaining excellent customer and staff relationships ensuring total customer satisfaction. The scope of your duties will include: supporting the annual scheduling process on contracts, scheduling and administering enrolments including, monitoring participation numbers, to ensure minimum delegate numbers are achieved, and highlighting low enrolments to appropriate point of contact, and setting up courses using appropriate Learning Management System and database, in line with standard operating procedures. On daily basis you will order class materials internally or via a nominated third party supplier and ensure all materials arrive at the venue in a timely manner and are stored securely as well as confirm registrations and monitor cancellations with venues and trainers and ensure that the Learning Management System training records accurately reflect course attendance. What is more you will liaise with internal and external vendors to arrange conference centres, hotels, trainers, print suppliers, catering and equipment, book accommodation for facilitators and participants, and manage learner queries, coordinate escalations in accordance with Service Level Agreements and make suggestions of improvements.
We are looking for candidates with proven experience in an operational or processing role, who have good IT skills including Microsoft Word and Excel and general administration experience. To succeed you should hold effective communication skills, including verbal and written, as well as excellent organizational skills and customer focused approach.
Interested? Please send us your CV in English now!!!!!!!!
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