Technical Support Specialist
KrakowKrakow
NR REF.: 1022824
For our client, an international company that establishes Shared Service Centre in Cracow, we are currently looking for Candidates to fill a position of Technical Support Specialist.
The main responsibility of this position will be providing technical support and customer service to customersvia phones and other communication devices, diagnose the issues and providing a path to resolving inquiries. Moreover the duties will includelog calls from customers and follow escalation procedures to resolve problems and issues.
The Candidate must possess the experience in Customer Servicedepartment – best in 1st line support and fluency in German or Frenchas well.
A successful Candidateshould have an Electronics Engineereducation. A high level of computer literacy including experience with various telecommunication devices, operation systems and software applications would be considered as an advantage.
Our Client offers interesting and challenging job in a professional and multinational environment, attractive salary and benefits as well as professional trainings and relocation package.
If you are interested please do not hesitate to send us your CV in English.
Opis stanowiska
Krakow
NR REF.: 1022824
For our client, an international company that establishes Shared Service Centre in Cracow, we are currently looking for Candidates to fill a position of Technical Support Specialist.
The main responsibility of this position will be providing technical support and customer service to customersvia phones and other communication devices, diagnose the issues and providing a path to resolving inquiries. Moreover the duties will includelog calls from customers and follow escalation procedures to resolve problems and issues.
The Candidate must possess the experience in Customer Servicedepartment – best in 1st line support and fluency in German or Frenchas well.
A successful Candidateshould have an Electronics Engineereducation. A high level of computer literacy including experience with various telecommunication devices, operation systems and software applications would be considered as an advantage.
Our Client offers interesting and challenging job in a professional and multinational environment, attractive salary and benefits as well as professional trainings and relocation package.
If you are interested please do not hesitate to send us your CV in English.
Dodatkowe informacje
- Ostatnia aktualizacja
- Wymiar etatu
- Pełny etat
- Rodzaj umowy
- Na czas nieokreślony
- Liczba wakatów
- 1
- Min. doświadczenie
- 1 rok
- Min. wykształcenie
- Policealne
- Branża / kategoria
- Praca IT - Programowanie / Analizy