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For our client, international technical company, producer and distributor with excellent market position we are currently looking for:
Service ManagerMiejsce pracy: Warszawa
Key activities:
Responsible for high level of customer satisfaction in the region
Functional and disciplinary leadership of the Service Team in the region
Dealing with complaints as well as a continuous supervision of the customer satisfaction
Selection of personnel, training and continuous qualification of the employees
Developing actions on the basis of provided market analysis. Creating the business plan including budget planning
Responsible for sales in the Service Sector of the region
Responsible and monitoring of the sales results including a continuous analysis and coordination of the sales and return target in order to secure the portfolio
Proactive customer care of the existing customers
Securing and extending the existing maintenance portfolio, pricing and profitability of the company customers
Close cooperation with other companies departments and Service Supervisors in fallowing fields: organization, maintenance, safety, emergency, procedures, continuous improvement, etc.
Requirements:
Recognised qualifications and higher education, preferable in technical field
5+ years of experience on similar position
Experience in team management is a must
English language knowledge
Customer relationship management skills and experience
Change management knowledge and practical experience
Market and customer business understanding
Solid knowledge of maintenance methods and modernization methods, knowledge of elevator industry will be an asset
Strong leadership and sales skills
Multitasking and ability to solve problems
Our client offers:
Attractive salary and bonus
All necessary working tools
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
Czy chcesz otrzymywać oferty pracy na podobne stanowiska?