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Service Desk Analyst with German

Ciber Polska Sp. z o.o.

Poznań, wielkopolskie

Ciber Polska Sp. z o.o.

Service Desk Analyst with German

Miejsce pracy: Poznań

What can we offer to YOU!

Choose a career at Ciber and enjoy an environment where being challenged and rewarded is a part of daily life. We believe people are our greatest asset, so we are always interested in your point of view on problems, ideas, and solutions. Take the chance and don’t worry, we understand – beginnings can be difficult, but you can always ask for help - every question deserves an answer.

Responsibilities:

  • Provide first-line investigation and diagnostics
  • Support ‘off the self’ mainly Microsoft software, password resets, user account creation, basic application functionality support remote control for software deployment and incident isolation
  • Prioritize daily tasks

Requirements:

  • Very good English and German skills are essential
  • Ability to learn and maintain a high level of knowledge of the clients computing environment
  • Must demonstrate strong sense of urgency regarding solving end-user incidents
  • Must possess excellent Customer Service skills

Last, but not least:

  • Team oriented person
  • Full of ideas
  • Great sense of humor

And don’t forget about benefits: we can guarantee attractive compensation package and private medical care – just in case if you will have headache from all possibilities we prepare for you. And there is one thing you have to know – WE have the best coffee in town! ☺

Remember, sometimes all you have to do is STEP UP AND STAND OUT

Ciber Polska Sp. z o.o. Ciber Polska Sp. z o.o. Ciber Polska Sp. z o.o.

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