Service Desk Agent with European languages
Gdańsk Service Desk Agent with European languages
Gdańsk
NR REF.: 1107671
On behalf of our Client, a global GSS newly established in Gdańsk, we are currently seeking Candidates for the position of Service Desk Help Specialist with English and other European languages.
Holding this position you will be providing highly skilled user support for all areas related to Client Hardware, Windows Operating System and Office environment to complete workflow tasks, incidents and request in a cost-efficient manner. Moreover, you will strive for a high 1st level support solution rate to gain high level of user satisfaction. Solving user requests/incidents directly or qualifying routing of tickets to corresponding second level support team would also be your responsibility.
The ideal candidate for this role should possess some basic experience in Help Desk area (Office365 (MS Office, Exchange Online, SAP, User und Password Management, Client Hardware, Network, Desktop Application, iOS, Web Browser and Operating System). Very good level of English and other European language is a must. What is more, customer service and solution delivery orientation would be highly appreciated. What you'll get in return Our Client offers stable work conditions and opportunities for professional development in the start-up organization.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Gdańsk
NR REF.: 1107671
On behalf of our Client, a global GSS newly established in Gdańsk, we are currently seeking Candidates for the position of Service Desk Help Specialist with English and other European languages.
Holding this position you will be providing highly skilled user support for all areas related to Client Hardware, Windows Operating System and Office environment to complete workflow tasks, incidents and request in a cost-efficient manner. Moreover, you will strive for a high 1st level support solution rate to gain high level of user satisfaction. Solving user requests/incidents directly or qualifying routing of tickets to corresponding second level support team would also be your responsibility.
The ideal candidate for this role should possess some basic experience in Help Desk area (Office365 (MS Office, Exchange Online, SAP, User und Password Management, Client Hardware, Network, Desktop Application, iOS, Web Browser and Operating System). Very good level of English and other European language is a must. What is more, customer service and solution delivery orientation would be highly appreciated. What you'll get in return Our Client offers stable work conditions and opportunities for professional development in the start-up organization.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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