Service Delivery Manager
Location: WarszawaHewlett Packard is one of the largest world providers of products, solutions and services in a range of new technologies for individual and corporate users. In accordance with the IT market (Teleinfo 500, Computerworld TOP 200) HP Poland is seen as the biggest IT company and IT service provider in Poland. The company has been holding the position since 1997.
Application Services Global Delivery Poland located in Warsaw offers software development and maintenance services to HP customers all over the world. Poland Center focuses on Data Warehousing/Business Intelligence, Web Solutions, SAP R/3 and SAP BW implementation, Application Management, Quality Assurance & Testing, Business and Systems Analysis. Most of GDAS Poland Center employees hold multiple certifications from Oracle, Sun, Microsoft, SAP, OBI, ISEB, ISTQB, ITIL, CMMI, PMP and Six Sigma.
We are looking for a:
Service Delivery Manager
Job location: Warsaw
Successful candidate will work as an IT service representative responsible for successful service delivery to HP’s global customers. Job will require frequent interactions with IT teams, customers and external vendors located around the world. The role covers building and maintaining relationships with internal and external clients, functional management of global teams, supporting client in full service life cycle (requirements management, design and implementation including support models for new Application Management Services (AMS), responsibility over quality of service delivery, accountability for continual service improvement and vendor management).
