Senior Customer Care Specialist - France
Krakow Senior Customer Care Specialist - France
Krakow
NR REF.: 1023101
For our Client – global leader in its sector, that is currently opening a new Contact Centre division within its Shared Service Centre organisation we are currently looking for Candidates willing to develop professionally within the customer care area. We seek experienced, dynamic people, ready to develop their career in a demanding environment for the position of Senior Customer Care Specialist.
The Successful Candidate willbe working as a part of a team responsible for maintaining excellent customer care in the B2B area. You will be responsible foranswering queries of the clients via telephone, email or system. You will be providing appropriate information regarding the products of the company and answering technical and non-technical questions about the role. Management of complaints and solving reclamations would be in your scope as well. Important aspect of the role is building strong relation with the Client.
As ideal Candidateon this position you need to have a University Diploma and fluent command ofFrench as well as perfect English skills.Previous experience in multinational environment in the area of customer care or helpdesk is a must. Also, you have to be a proficient SAP user or other ERP system. Technical or scientific backgroundwill be considered as a great asset. Last but not least, the knowledge of MS Office and strong communication skills are necessary to be considered a successful Candidate.
Our Client offers youthe unique opportunity to develop professionally in multinational environment, as well as a challenging job in an international organization, competitive salary and excellent benefits package.
In order to participate in this recruitment project, please send us your CV in English.
In your application please include the following statement: "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)".
Krakow
NR REF.: 1023101
For our Client – global leader in its sector, that is currently opening a new Contact Centre division within its Shared Service Centre organisation we are currently looking for Candidates willing to develop professionally within the customer care area. We seek experienced, dynamic people, ready to develop their career in a demanding environment for the position of Senior Customer Care Specialist.
The Successful Candidate willbe working as a part of a team responsible for maintaining excellent customer care in the B2B area. You will be responsible foranswering queries of the clients via telephone, email or system. You will be providing appropriate information regarding the products of the company and answering technical and non-technical questions about the role. Management of complaints and solving reclamations would be in your scope as well. Important aspect of the role is building strong relation with the Client.
As ideal Candidateon this position you need to have a University Diploma and fluent command ofFrench as well as perfect English skills.Previous experience in multinational environment in the area of customer care or helpdesk is a must. Also, you have to be a proficient SAP user or other ERP system. Technical or scientific backgroundwill be considered as a great asset. Last but not least, the knowledge of MS Office and strong communication skills are necessary to be considered a successful Candidate.
Our Client offers youthe unique opportunity to develop professionally in multinational environment, as well as a challenging job in an international organization, competitive salary and excellent benefits package.
In order to participate in this recruitment project, please send us your CV in English.
In your application please include the following statement: "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)".
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Opis stanowiska
Senior Customer Care Specialist - France
Krakow
NR REF.: 1023101
For our Client – global leader in its sector, that is currently opening a new Contact Centre division within its Shared Service Centre organisation we are currently looking for Candidates willing to develop professionally within the customer care area. We seek experienced, dynamic people, ready to develop their career in a demanding environment for the position of Senior Customer Care Specialist.
The Successful Candidate willbe working as a part of a team responsible for maintaining excellent customer care in the B2B area. You will be responsible foranswering queries of the clients via telephone, email or system. You will be providing appropriate information regarding the products of the company and answering technical and non-technical questions about the role. Management of complaints and solving reclamations would be in your scope as well. Important aspect of the role is building strong relation with the Client.
As ideal Candidateon this position you need to have a University Diploma and fluent command ofFrench as well as perfect English skills.Previous experience in multinational environment in the area of customer care or helpdesk is a must. Also, you have to be a proficient SAP user or other ERP system. Technical or scientific backgroundwill be considered as a great asset. Last but not least, the knowledge of MS Office and strong communication skills are necessary to be considered a successful Candidate.
Our Client offers youthe unique opportunity to develop professionally in multinational environment, as well as a challenging job in an international organization, competitive salary and excellent benefits package.
In order to participate in this recruitment project, please send us your CV in English.
In your application please include the following statement: "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)".
Krakow
NR REF.: 1023101
For our Client – global leader in its sector, that is currently opening a new Contact Centre division within its Shared Service Centre organisation we are currently looking for Candidates willing to develop professionally within the customer care area. We seek experienced, dynamic people, ready to develop their career in a demanding environment for the position of Senior Customer Care Specialist.
The Successful Candidate willbe working as a part of a team responsible for maintaining excellent customer care in the B2B area. You will be responsible foranswering queries of the clients via telephone, email or system. You will be providing appropriate information regarding the products of the company and answering technical and non-technical questions about the role. Management of complaints and solving reclamations would be in your scope as well. Important aspect of the role is building strong relation with the Client.
As ideal Candidateon this position you need to have a University Diploma and fluent command ofFrench as well as perfect English skills.Previous experience in multinational environment in the area of customer care or helpdesk is a must. Also, you have to be a proficient SAP user or other ERP system. Technical or scientific backgroundwill be considered as a great asset. Last but not least, the knowledge of MS Office and strong communication skills are necessary to be considered a successful Candidate.
Our Client offers youthe unique opportunity to develop professionally in multinational environment, as well as a challenging job in an international organization, competitive salary and excellent benefits package.
In order to participate in this recruitment project, please send us your CV in English.
In your application please include the following statement: "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)".
Dodatkowe informacje
- Ostatnia aktualizacja
- Wymiar etatu
- Pełny etat
- Rodzaj umowy
- Na czas nieokreślony
- Liczba wakatów
- 1
- Min. doświadczenie
- 1 rok
- Min. wykształcenie
- Policealne
- Branża / kategoria
- Praca HR / Kadry / Rekrutacja
