The qualified individual will assist in maintaining data to enable the Operations Manager to synthesize, analyze and report on revenues, expenses, profitability, resource/time allocations and other key metrics/statistics and trends across all of the divisions of Eagle Investment Systems Worldwide, including Global Professional Services, Product Development, Quality Assurance, Product Delivery, Sales & Marketing and Client Services/Support. Major areas of accountability include: Assisting in the monthly data capture for the purpose of facilitating the direction and efficiencies of the organization thru the gathering of key metrics such as billing and work utilization, billing rates, FTEs and non-billable time allocation, analysis and reporting of revenues, expenses, profitability and margin on both an overall and project specific basis. Support and maintain centralized and flexible systems to facilitate the accurate and timely reporting of actionable information for the purpose of management decision making. Support and maintain data to ensure the Operations Manager can perform detailed review and analysis of key project financials with the objective of establishing implementation and development procedures to streamline and standardize key processes. Maintain workflow processes for the purpose of establishing efficiencies within Operations monthly life cycle. Compile information as needed for management reporting in support of Operations/Finance requirements. Individual will assist in the monthly management reporting processes, including monthly data collection and analysis of project statuses and revenue as listed above.
Qualifications
Position requires supporting and maintaining multiple priorities, systems, databases and projects as well as synthesizing and collating large amounts of quantitative and qualitative data into actionable information. Individual must have exceptional communication, listening and organizational skills. Ideal candidate will be highly self-motivated, proactive, flexible and deadline/deliverable driven. Individual must have excellent interpersonal, writing and presentation skills and will need to be able to balance the position s joint requirements of working independently as well as within a team environment. Business or Economics background, Bachelors Degree and relevant experience required. General understanding of the software development and professional services industries is desirable. Proficiency with Microsoft Office software with a particular emphasis on Microsoft Excel required. Microsoft Access skills preferred. Entry level to 2 years experience.
