Knowledge Specialist (Fund Accounting Specialist) - 2nd Line Support
Miejsce pracy: 53-413 WROCŁAWThe role:
The Knowledge Specialist is an experienced resource that has knowledge and expertise in one or more functional areas of the Company product suite. The Knowledge Specialist operates at a level sufficiently deep to effectively triage and resolve client issues. This person is able to independently investigate and quickly resolve complex issues with minimal guidance. It is expected that the Knowledge Specialists will continue to increase their level of expertise on an ongoing basis by gaining experience with additional product areas. Additionally, the Knowledge Specialist will play a leadership role in mentoring and guiding Knowledge Analyst resources in their growth and progression.
Requirements:
- Knowledge of Investment Fund Industry and Securities Market
- Previous experience at similar job position would be a strong asset
- Fluency in English as working language
- Strong analytical, troubleshooting, and mathematical skills.
- Proven ability to define problems, analyze and resolve complex issues.
- Computer literacy in MS Office, relational databases, SQL - nice to have
- Self motivation, willingness to learn
- willingness to relocate to Wrocław