Randstad Polska is a leading multi-specialist recruitment consultancy in Poland.
For our client - the global leader in human resource consulting and outsourcing solutions, we are looking for:
Junior Customer Service Advisor English & French Speaker
Ref. no: 42372Permanent job
Location: Kraków
Responsibilities:
- Providing telephone and email support for the employees of the company’s clients who contact customer service with questions about benefits and with more complex cases to get a solution.
- Participating in other HR related processes e.g. in payroll.
Requirements:
- Be fluent in English and French C1 level is the minimum, (CEFR Scale or equivalent)
- High school – Matura examination is required
- Experience in administration would be an asset (HR, Administration, Consulting).
- Work in an international or outsourcing company will be an asset, preferably in a Call Centre / Customer Service environment.
- Experience of delivering work under pressure is required.
- Experience in using computer applications is required (MS Office is essential).
- Excellent written and verbal communication skills are required.
- Strong analytical and problem solving skills are required.
- High level of attention to detail is required.
Benefits:
- Competitive salary - 4600 gross.
- Friendly and professional work environment.
- Access to the most innovative technology.
- Chance to develop within the company.
- Individual development plan.
- Cooperation with young, energetic colleagues.
- The opportunity to build strong and meaningful relationships with clients and influence their business.
- The best medical cover on the market with free dental care.
- Generous and competitive benefits package.
- Offices in close proximity to Krakow’s city centre.