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Junior Customer Service Advisor English & French Speaker

Randstad Polska Sp. z o.o.

Kraków, małopolskie

Randstad Polska is a leading multi-specialist recruitment consultancy in Poland.

For our client - the global leader in human resource consulting and outsourcing solutions, we are looking for:

Junior Customer Service Advisor English & French Speaker

Ref. no: 42372
Permanent job
Location: Kraków

Responsibilities:
  • Providing telephone and email support for the employees of the company’s clients who contact customer service with questions about benefits and with more complex cases to get a    solution.
  • Participating in other HR related processes e.g. in payroll. 

Requirements:
  • Be fluent in English and French C1 level is the minimum, (CEFR Scale or equivalent)
  • High school – Matura examination is required
  • Experience in administration would be an asset (HR, Administration, Consulting).
  • Work in an international or outsourcing company will be an asset, preferably in a Call Centre / Customer Service environment.
  • Experience of delivering work under pressure is required.
  • Experience in using computer applications is required (MS Office is essential).
  • Excellent written and verbal communication skills are required.
  • Strong analytical and problem solving skills are required.
  • High level of attention to detail is required.

Benefits:
  • Competitive salary - 4600 gross. 
  • Friendly and professional work environment.
  • Access to the most innovative technology.
  • Chance to develop within the company.
  • Individual development plan.
  • Cooperation with young, energetic colleagues.
  • The opportunity to build strong and meaningful relationships with clients and influence their business.
  • The best medical cover on the market with free dental care.
  • Generous and competitive benefits package.
  • Offices in close proximity to Krakow’s city centre. 

Pursuant to the law, Randstad does not charge the candidates for participation in the recruitment processes.

Recruitment agency (license no 47)

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