HRO Recruitment is a specialist traditional recruitment business. HRO Recruitment is a brand of HRO Personnel Sp. z o. o. HRO Personnel is a Human Resources service provider operating under number 6696.
We are working as a recruitment provider searching on our Client's behalf for a person in the following role:
IT Service Owner Specialist
Location: Kraków
Our team is currently looking for a skilled individual to act as the IT Service Owner Specialist. The role will be responsible for managing multiple services through the entire lifecycle. The IT Service Owner will also communicate with IT senior management and other stakeholders to ensure a stable and smooth operation of our products. We have an enthusiastic team working under Agile and DevOps principles.
Key Accountabilities:
Responsible for the successful operation and continuous improvement of the service
Ensure that all necessary business processes are followed and participates in the governance of the service, including acting as a point of escalation for delivery teams.Provides L3 Support to the development pods,
Provide the connection between multi-disciplinary business areas and stakeholders
Assist in Disaster Recovery planning and testing
Requirements:
3+ years’ experience in one of the following: supporting IT Services, project manager, business analyst, product owner or service owner
Flexible, adaptable and able to manage multiple tasks in a dynamic, fast-paced environment. Ability to work under pressure and remain calm in the face of adversity
Excellent analytical and problem solving skills
Knowledge of all components of an enterprise IT architecture and processes
Not required but desired:
MSSQL server or .NET framework knowledge, ITIL, JIRA, Azure DevOps
Practical experience with Agile and DevOps principles. The team focuses on the delivery of middle sized applications to support processes and communications with various business partners inside company. The development has been based on .NET technology and we have implemented new trends in a software coding
We offer:
Stable job in professional team
Competitive salary
Interesting path of career in an international organization
Consistent scope of responsibilities
Private health care, employees' benefits
An unique challenge to work with comprehensive IT platforms and technologies
Application specific and IT Trainings
Please add the following clause to the end of your submitted CV: “I hereby consent for HRO Recruitment, a brand of HRO Personnel Sp. z o.o. with their head office in Warsaw at Puławska 182, to use my personal details hereby submitted for their recruitment process (documenting and processing personal information and forwarding said information to their clients within the structure of the client’s recruitment projects) in accordance with the Law on Protection of Personal Data (Dz. U. 2002 r. Nr 101 poz. 926) until I submit a written withdrawal of consent. I confirm that I was informed of the right to modify, access and protect my personal information.”
