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IT Service Desk

Hays Poland

Kraków, małopolskie

Hays Poland

IT Service Desk

Kraków
IT Service Desk
Kraków
NR REF.: 1110257

IT SERVICE DESK

Are you a problem- solving person? Providing technical support is something you’d like to do? Join one of the biggest finance corporation as IT SERVICE DESK.

Your main responsibility will be helping clients with solving technical problems: diagnosing and resolving issues with hardware and software. You’ll be taking care of ticket management - opening tickets for employees when needed, prompt ticket follow up and resolution.

Requirements: We’re looking for a person with fluent English (B2) and French (B2). You need to be able to resolve technical problems. You are obliged to expertise troubleshoot, hardware, software and networking issues on laptops, PCs, thin clients and mobile devices. You have to be keen on providing remote support by phone, e-mail and remote assistance session. You also have ability to disturb, install, update and uninstall software applications.

We offer flexible working hours (08:00-16:00/09:00-17:00/10:00-18:00). You will be able to take part in trainings and language courses. We also have benefits like: Multisport, private health care and more.

Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
Hays Poland

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