Subskrypcja powiadomień powiodła się. Będziesz jednym z pierwszych, którzy dowiedzą się o podobnych zleceniach. Zawsze możesz zmienić wyrażone uprawnienia w ustawieniach przeglądarki.
Cooperate with partners located over the whole globe
Phone coverage in shift patterns
Manage and prioritise all tickets arriving on the Service Desk queue, either resolving them directly or re-assigning them to other support teams as required
Provide all internal clients with a dedicated, positive and efficient service at all times.
ITSM Focus on high-quality incident data, recorded into ITSM incident booking system
Manage production incidents from inception to resolution
Adherence to process and procedures to maintain quality and professionalism and other tasks assigned by the superior unless they are contrary to the law or the contract of employment
Requirements:
Bachelor’s degree or equivalent work experience
Excellent verbal and written communication skills
Contagious enthusiasm fueled by a desire to be best in class
Innovative and prepared to try different ideas where this could be beneficial to the environment and our clients
Fluent written /spoken English, one of the following additional languages: German, French, Italian, Spanish would be a an advantage
Ability to work under pressure, to keep things simple, patience and creativity, conflict management skills
Demonstrate a high level of customer focus and empathy
Strong Teamwork and communication / information sharing
Willingness to learn and focus on results
Client focused and biased in pursuit of business goals and objectives
Our offer:
Attractive salary
Continuous professional development
Possibility to work with the latest technologies
Stable work among professionals
Good atmosphere at work
Extra benefits
Czy chcesz otrzymywać oferty pracy na podobne stanowiska?
