KYC Services – Strategy and Change – Banking / Shared Services
Miejsce pracy: Warszawa
HRO Finance is a specialist traditional recruitment business. Our background is rich with experience and knowledge gained from cooperation with both domestic Polish and international companies. HRO Finance is a brand of Verita HR Polska Sp. z o. o. Verita HR is a Human Resources service provider operating under number 5694.
Our Client is a major service centre in the Polish market from the Financial Services sector, a household name in its business sector. The success of Poland’s business services sector means that this company is also growing its presence in the Polish market and due to the skill and adaptability of employees available in Poland the company’s success continues to be heavily linked with the successes of the Polish market:
Head Of KYC Services – Strategy and Change – Banking / Shared Services
Job purpose:
The role will have the objective of providing the Global Markets teams with a single onboarding and account management team who provide high-quality client service, client diligence, process excellence and standardization across each on-boarding function from one global team. KYC due diligence process ensuring local and global regulatory requirements are met. Head of KYC Services will report into the Global Head of KYC Services and Global Head of KYC Production and will work in the management team of both Global Heads.
Operational duties:
• Identification of the KYC processes requiring review and prioritization of the identified processes with the Regional KYC Management Team
• Coordination of Regional/Local review of the various deliverables and recommendations
• Identification of the impacted organization, data and technology requirements for the KYC Service as a result of any process change
• Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle. Takes ownership of critical issues and ensures resolution within agreed timescales and implements mitigating plans against identified issues and risks. Escalates to the Global Head of Change if required
• Maintains project change control ensuring any changes to baseline are managed through change requests and all impacts are considered
• Act as a conduit between the KYC Production Head, Regional Head and the Global KYC Strategy Team
• Assist KYC Production Head and Global Strategy Teams with resource planning especially around Subject Matter Experts required for analysis and reengineering of the in scope processes
• Identification and communication of the regional business impact that will occur through implementation
• Partnering with regional project managers, regional heads and KYC Change Delivery to implement the processes
• Maintains a strong focus on people development and ensures team resources receive any training and support particularly regarding change/improvement methodologies
Requirements:
KNOWLEDGE:
• Excellent understanding of project management and delivery methodologies including the Global Migration methodology and best practice techniques.
• Excellent knowledge of process data analysis
EXPERIENCE:
• Proven change experience (global programs, matrix environment, regulatory pressures, major transformation initiatives)
• Six Sigma certification and very good understanding of Business Process Optimisation and tools
• Experience in risk management field and proven ability to support the development of the business activities whilst robustly applying risk management disciplines and controls
• Extensive experience in the Finance and Banking industry environment (e.g. fund administrator, brokerage house, custodian, investment bank etc) together with business project management experience
• Good knowledge of regulatory trends and developments
• Proficient in use of MS Office suite
• Whilst KYC experience is desirable, it is not a prerequisite for the role
• Business Management and/or Capacity Modelling experience would be desirable
COMPETENCIES:
• Strong leadership and management ability
• Experience in guiding or providing consultancy support to business sponsors
• Ability to build relationships by communicating, influencing and negotiating effectively with business heads, senior managers, consultants and technical experts across the whole department and business users
• Be delivery focused with attention to detail and ensure tasks are completed on time and to the required levels of quality
We offer:
• Key role in a global business
• Very attractive salary
Please add the following clause to the end of your submitted CV: “I hereby consent for Verita HR Sp. z o.o. with their head office in Warsaw at Leszno 12, to use my personal details hereby submitted for their recruitment process (documenting and processing personal information and forwarding said information to their clients within the structure of the client’s recruitment projects) in accordance with the Law on Protection of Personal Data (Dz. U. 2002 r. Nr 101 poz. 926) until I submit a written withdrawal of consent. I confirm that I was informed of the right to modify, access and protect my personal information.”
