Global Implementation Manager (Travel Sector)
Miejsce pracy: WarszawaWith over 2500 Engineers, Sii is the top IT & engineering services provider in Poland. We work with passion for the best companies!
At the moment we are looking for:
160811-D867D
- Build and manage the Implementation project:
- Act as unique point-of-entry
- Ensure coordinated action between organization, external parties and customer
- Initialize project planning and keep project plan updated
- Communicate
- Identify all activities necessary to produce all project deliverables
- Analysis:
- Analyze customer’s requirement and provide solution
- Identify specific actions necessary to integrate company’s products
- Size the implementation project
- Estimate and identify expected resources
- Establish, track and follow-up individual Customer implementation projects
- Build detailed implementation project planning
- Monitor project and ensure the quality of deliverables
- Evaluate project risks and propose mitigation actions
- Communicate and report on project resources, progress, risks and costs
- Escalate any issue impacting costs, project delivery timeline or scope manager
- Customer support:
- Perform Customer presentations, kick-off meetings and workshop
- Provide documentation of implementation processes/ customer guidelines
- Provide functional expertise and support during implementation
- Support customer in implementation roll-out communications
- Conduct Customer satisfaction surveys/ post mortems
- Process Improvement:
- Analyze and act on KPI measures
- Autonomously solves problems that could impact in the implementation project
- Optimize recurrent customer implementations under responsibility
- Propose internal tools/ techniques to reduce implementation unit costs
- Knowledge sharing:
- Support knowledge sharing within the teams (central and global delivery organization)
- Act as main point of contact for the knowledge sharing with Latam organization
- Extensive knowledge of travel technology and industry practices, particularly Travel agency and Online booking system related
- IT University degree or 4 to 5 years professional experience on similar job
- Fluent English (written & spoken)
- Previous experience in an Implementation or Project Management role appreciated
- Superior project management and organizational skills
- Good understanding/experience of large system integration projects and challenges
- Multicultural approach
- Accountability and proactivity
- Interesting projects focused on new technologies and realized within different client’s sectors (banking, telco, pharma)
- Possibility to join the Best Place to Work in IT in Poland, awarded with Great
- Place to Work and Computerworld AudIT prizes
- Flexible employment forms – B2B and permanent contact
- Package of benefits (Multisport card, privet medical insurance, group insurance, English course)
- Unique work atmosphere – Check it yourself! – plenty of integration and family-friendly events, hobby groups: sports, board games, photography, billiards
Interested individuals are encouraged to send their resume to
rekrutacja-warszawa@pl.sii.eu
together with an approval for the processing of personal data listed below:
„I hereby agree for the processing of my personal data by Sii Sp. z o. o, Al. Niepodległości 69, 02-626 Warszawa, enclosed in the application documents submitted by me, including their processing in the future - for the purpose of the recruitment process. This consent is submitted voluntarily and I declare that I have been informed of the powers I am entitled to in accordance with the Protection of Personal Data Act from August 29, 1997 (consolidated version: Journal of Laws from 2002, No. 101., item 926. with amendments”.
Please note that we will contact only selected candidates.
