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English speaking Online Marketing and Customer Support Specialist(m/f)

GTS Tech Sp. z o.o.

Krakow, małopolskie

Opis stanowiska pracy

Global Travel Solutions GTS AG is an e-commerce and software start-up founded in 2017 with headquarter in Vaduz, Liechtenstein and an additional office in Krakow, Poland. We are specialized in the travel and tourism industry and we want to set new standards by providing innovative websites and services. For this purpose, we have developed our own intelligent software that makes travelling easier. With our software we run our own e-commerce services and support people in 23 languages from more than 25 countries to get to their destinations fast and easy.
Our goal is to continuously improve and develop our software as well as establishing and offering our service worldwide!

Important: Full-time and part-time possible!
FRESH GRADUATES AND CAREER CHANGERS ARE ALSO WELCOME!



Your responsibilities are connected two main topics:

Online marketing – Acquire new customers and increase our reach:

• Maintain and expand link-building campaigns.
• Manage SEO tools to support the creation of market analysis
• Find and analyze new customer sources.
• Help our SEO department improve our websites.

Customer care – Support our existing customers:

• Use our customer management tool to review and quality check orders and inquiries.
• Support existing customer via mail and live chat in English – if you can cover any additional languages, that’s a big plus!
• Documentation of issues to develop knowledge database and improve our services.


What we offer:

• Mid stage startup with a proven business model and an exciting future ahead – be part of our adventure!
• Competitive salary.
• A productive working atmosphere in a beautiful office in the center of Krakow.
• Young, motivated team - we meet regularly for company events.
• Paid trainings and courses to improve your professional skills and learn new things.

Wymagania

• Willingness to learn new things. We heavily train our new colleagues to become experts in what they do.
• Fluent English (min. C1, C2 preferred), orally and written. You´ll have to communicate mostly with English speaking contacts (customers and team members) on a daily basis.
• Effective time management skills to ensure timely completion of assigned tasks
• Excellent communication skills.
• Strong online affinity.
• Reliable, accurate and patient method of working.
• Great team player.
• Ability and motivation to learn new things.
• Experience in SEM, SEO, or electronic data processing of some kind

Prezentacja firmy

Global Travel Solutions GTS AG is an e-commerce and software star... Rozwiń

Dodatkowe informacje

Ostatnia aktualizacja:
27/10/2018
Wymiar etatu:
Pełny etat
Rodzaj umowy:
Na czas nieokreślony
Liczba wakatów:
1
Min. doświadczenie:
Bez doświadczenia
Min. wykształcenie:
Średnie ogólnokształcące
Wynagrodzenie
4 500PLN - 7 000PLN / Monthly (Brutto)
Premie, dodatki:
working experience will determine our salary offer
Branża / kategoria:
Praca Reklama / Komunikacja, Praca IT - Kontrola jakości, Praca Marketing / PR / Social Media

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