Customs Compliance Spec- Associate

Kraków

Customs Compliance Spec- Associate
KrakĂłw
NR REF.: 1084983

CUSTOMS COMPLIANCE SPECIALIST

We are looking for 2 associate specialists!

JOB SPECIFIC RESPONSIBILITIES

Clearance – check & audit, documentation, processes & procedures; GTS analysis & reporting; Regulatory & legal compliance/audit (local & international); Documentation compliance review/verification.

OTHER DUTIES

May be required to perform other duties as assigned.
Plans and organizes own work on weekly / monthly basis. Senior levels of this position may be required to plan and organize own and full team work on mid-term basis (up to quarterly).

INTERNAL CONTACTS
Regular contact with First Line Managers with considerable business impact; Occasional contact with Senior Managers with moderate business impact. Senior levels of this position may have more frequent contact with higher business impact.

EXTERNAL CONTACTS
Occasional contact with External Customers with considerable business impact.

SKILLS
Accuracy and Attention to detail; Analytical Skills; Interpersonal Skills; Judgement & Decision Making Skills; Written & Verbal Communication Skills


GENERAL ACCOUNTABILITIES AND JOB INFORMATION

JOB PURPOSE
Applies specialist knowledge in performing and reviewing specific processes and procedures within and across departments, to support achievement of divisional and corporate goals. Participates/leads in the design, development and implementation of processes within area of expertise.


PROCESSES & PROCEDURES
Coordinates processes and procedures (which may include systems activities) and completes related analysis to ensure accuracy and completeness. May be directly responsible for planning, design and completion of complex, sensitive or high impact processes. Performs, participates in or coordinates audits and reviews of existing processes or documentation to ensure appropriate standards and rules are applied. Identifies and investigates anomalies, issues or variance to be addressed.


EXPERTISE
Develops and maintains knowledge in relevant FedEx principles, processes, tools and best practices; current and forthcoming external requirements or developments (can include Country/US/EMEA regulations). Applies knowledge to investigate and resolve complex problems or exception situations. For very complex or critical issues, works under appropriate guidance. Shares knowledge with peers and management, which may include providing advice on the application of procedures or the interpretation and application of rules. Develops and delivers training for internal customers or vendors within area of expertise as appropriate. Advises on impact of initiatives on compliance or legislative requirements.


CONTINUOUS IMPROVEMENT
Leads/participates in projects or initiatives to develop new or existing processes, procedures, controls or systems. These can be internal, customer or vendor oriented. In some roles, may support implementation and communication of changes internally, to the wider business or to vendors.


PROJECT MANAGEMENT
Initiates, analyses and works on projects which deliver business solutions through improved processes which can include improved efficiencies, delivering additional customer services or leveraging outsourcing or vendor opportunities within department.


REPORTING & DATA MANAGEMENT
Validates or completes accurate and timely reporting. Compiles data from all relevant sources, including externally as appropriate. Prepares reports as required and may include recommendations for areas of improvement. Monitors reports to ensure standards are maintained in relation to performance and/or compliance. May be involved in the development and maintenance of information or record management systems.


MAXIMISING OPPORTUNITIES
Identifies risks and opportunities within key processes in the area/department. Shares findings with management. Leads/contributes to the development and implementation of options to address risks or maximise opportunities within new or existing processes.


COMPLIANCE
Ensures on-going compliance with defined FedEx processes and procedures, relevant legislation and external regulations, and predefined agreements. May include review of policies or standards to ensure compliance or design of new policies/ standards if appropriate. As a result, undertakes corrective actions. Notifies management of any non-compliance issues as they arise.


ALIGNMENTS
Aligns and gains commitment to actions across teams and from different stakeholders, which may include customers, other functional departments, LNPs, NNPs, vendors, etc., dependent on nature of role. May act as a point of contact for corporate or external bodies.

REQUIREMENTS:

Fluent command of English.
Effective written and verbal communication skills.
(Good presentation skills)
Good interpersonal skills with the ability to interact effectively with GTS OPS mngt and subject matter experts
Good negotiation persuasion/influencing skills
Good knowledge of business/service performance measurement methods & tools including the dsign & use of scorecards, KPIs etc
Able to develop simple and standarised process flows.
Excellent analytical skills/able to manipulate complex qualitative & quantitative data.
Quality focused - experience of implementing/supporting quality improvements inititatives
Good problem solving skills
(Good knowledge of FedEx operating structures and processes.)
Computer literate/competent in the use of word processing/spreadsheets and graphics software.
(Experience of utilising GTS related mainframe systems.)
Experienced in making customs entries
Good planning and organising skills including time management
Good judgement and reasoning ability.
Able to work effectively with minimal supervision and using own initiative as to actions required.
Basic commercial awareness