HRO Recruitment is a specialist traditional recruitment business. HRO Recruitment is a brand of HRO Personnel Sp. z o. o. HRO Personnel is a Human Resources service provider operating under number 6696.
We are working as a recruitment provider searching on our Client's behalf for a person in the following role:
Customer Service with French/English
Location: Krakow
Key Accountabilities:
Process customer documentations accurately to achieve agreed quality standards and targets
Other responsibilities dependent on process assigned to (e.g. project implementations, system maintenance and infrastructure development
Knowledge of GLCM products / e-channels is an advantage
Working effectively in a team environment
Calling back customers from France when required to annihilate any fraud attempt
Requirements:
Fluent in French and English
Good conversational skills to hold the attention of the customer on the telephone
Very good interpersonal, oral and written communication skills
Ability to work within international environment
Ability to work under time and stress pressure
We offer:
Stable job in professional team;
Interesting path of career in an international organization;
Consistent scope of responsibilities;
Private health care, employees’ benefits
Please add the following clause to the end of your submitted CV: “I hereby consent for HRO Recruitment, a brand of HRO Personnel Sp. z o.o. with their head office in Warsaw at Puławska 182, to use my personal details hereby submitted for their recruitment process (documenting and processing personal information and forwarding said information to their clients within the structure of the client’s recruitment projects) in accordance with the Law on Protection of Personal Data (Dz. U. 2002 r. Nr 101 poz. 926) until I submit a written withdrawal of consent. I confirm that I was informed of the right to modify,