Randstad is a leading recruitment and temporary employment agency at polish market. With niche specialist divisions that provide innovative reccruitment solutions to clients across the globe, we pride ourselves in matching people with companies that will develop their potential and in turn take their business to the next level.
For one of our client, an international company - global leader in satellite navigation - located in Łódź, we are looking for:
customer service specialist with german
Ref. no: 36456Permanent job
Location: Łódź
Responsibilities:
- Effectively manage incoming telephone and e-mail customer’s queries
- Resolve any emerging problems
- Ensure the customers receive highest level of support and dedication
- Listening and responding to customer’s needs and concerns
- Providing information about products and services
- Knowledge of German (C1)
- Knowledge of English (B1)
- Handling skills and active listening
- Positive attitude
- Customer oriented
- Customer support experience will be an asset
- Work in international team
- Good atmosphere
- Training and development programme
- Attractive social benefits
