Hewlett-Packard- one of the largest companies in the world-has established a Global Business Center in Wroclaw, Poland. This unit is part of a worldwide network with branches in Spain, Romania, Costa Rica, Mexico, Singapore, India and China.

The Center in Poland provides services to both, internal and external clients, in areas such as Human Resources, Sales & Marketing, Supply Chain as well as Finance & Accounting. HP is looking for talented individuals who will have the opportunity to:

o work in an international environment

o take on challenging assignments

o & realize career goals

Customer Service Representative with Slovenian 

Responsibilities:

• Work as a Customer Service Representative to assure high quality of Customer Service & efficient query resolution

• First escalation point for problem resolution related to the area of responsibility

• Support the day-to-day efforts, activities of the department to achieve the business plan

• Maintain process documentation

• Suggest corrective actions to operational issues

• Recommend projects to improve current processes

• Training and transfer of knowledge among the team (new process or projects)

• Ensure best practices are shared within the team

• Assure the adequacy of business controls through review, analysis and verification

• Identify and quantify process/application improvements and benefits

Required qualifications:

• At least 1 year of professional experience in one of following processes: Call Center, Business Administration, Finance, Accountancy

• Minimum Bachelor's degree (Accountancy/Finance/ Foreign Language Faculties)

• Very Good knowledge of Slovenian and English

• Knowledge of MS Office products

• Analytical, process-minded, reliable

• Excellent communication skills

• Team oriented

• Ability to work under pressure

• Customer oriented

We are offering:

• working in an international company for one of our clients from hospitality business line

• opportunity to develop career path in organizational structures

• flexible time schedule

• modern and friendly work environment with open door policy

• professional trainings

• social benefits