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Customer Service Representative with Norwegian - Wrocław, dolnośląskie

Od Hewlett - Packard, Global e - Business Operations

Ostatnia aktualizacja:
01/03/2012
Rodzaj pracy:
Pełny etat
Rodzaj umowy:
Na czas nieokreślony
Liczba wakatów:
1
Min. doświadczenie:
Tylko praktyki
Min. wykształcenie:
Wyższe licencjackie
Branża:
Praca Obsługa klienta / Call Center

Opis stanowiska pracy

World's IT leader seeks the employees for the newly opening financial-accounting center. Global e-Business Operations will provide its services for the companies from all over Europe.

Responsibilities:

  • Work as a Customer Center Representative to assure high quality of Customer Service & efficient query resolution
  • Support the day-to-day efforts, activities of the department to achieve the business plan
  • Coordinate and maintain process documentation
  • Recommend projects to improve current processes
  • Training and transfer of knowledge among the team (new process or projects)
  • Ensure best practices are shared within the team

 

Wymagania

  • At least 1 year of professional experience in one of following processes: Call Center, Business Administration, Finance, Accountancy
  • Minimum Bachelor's degree (Accountancy/Finance/ Foreign Language Faculties)
  • Fluent Norwegian skills (oral and written)
  • Fluent English skills (oral and written)
  • Knowledge of MS Office products
  • Analytical, process-minded, reliable
  • Excellent communication skills
  • Customer oriented
Opcje

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