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Customer Service Coordinator – Trainee / Intern

Chep Polska Sp. z o.o.

WARSZAWA, mazowieckie

Opis stanowiska pracy

Your future challenges

  • Be first contact for all incoming calls (customers, forwarding agents, Service Center etc.);
  • Support Customer Service Coordinators in account management;
  • Identify the causes of problems and preventing their re-occurence;
  • Cooperate with other CHEP-departments to ensure professional, rapid and competent solutions to customers' enquiries
  • Collate and format monthly reports, including data and graphs;
  • Coordinate flow and processing of new accounts, including monitoring progress;
  • Be responsible for analysis, structuring and preparation of all incoming customer enquiries for further development of proactive customer services;
  • Participate in current department projects and other tasks as delegated by the Manager.

What do we look for?

  • Student of III, IV or V year
  • Ability to work min. 4 days a week (min. 30 hours with flexible working hours but within working hours)
  • Good analytical skills and good command of Microsoft Office (Excel and Power Point)
  • Strong reasoning and interpersonal skills
  • Very good organization of work
  • Ability to work in a team
  • Fluent Polish required with fluent English

What we offer

  • 4-6 months’ paid internship part time (min 30 hrs per week) with possibility to extend
  • Competitive salary and wide scope of responsibilities
  • Ability to develop your skills and understanding of business in worldwide logistics company
  • Area to build your independence and own responsibilities
  • Support at every stage of your career
  • At later stage independence in operating with real impact to the organization
  • Good working atmosphere

Wymagania

(part-time paid internship)

Prezentacja firmy

CHEP jest światowym liderem w usługach wynajmu palet i kontenerów... Rozwiń

Dodatkowe informacje

Ostatnia aktualizacja:
11/02/2017
Wymiar etatu:
Pełny etat
Rodzaj umowy:
Praktyki
Liczba wakatów:
1
Min. doświadczenie:
Bez doświadczenia
Min. wykształcenie:
Średnie zawodowe
Branża / kategoria:
Praca Obsługa klienta, Praca Kadra zarządzająca

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