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Customer care with Czech and Slovak

HRO Personnel

Warszawa, mazowieckie

HRO Personnel

HRO Personnel is a Human Resources service provider operating under number 6696. We are working as a recruitment provider searching on our Client's behalf for a person in the following role:

Customer care with Czech and Slovak

Job description:

• Answer user calls and register tickets in service applications;

• Ask questions in order to understand and diagnose problems;

• Provide telephone first level support using remote tools according to procedures;

• Documentation any actions in ticketing system;

• Escalate issues to upper levels if necessary.

 

What do we offer:

• Full time job from Monday to Friday;

• Permanent contract, attractive salary and benefits;

• Intensive training before starting the job;

• Interesting work with possibility to develop your technical and language skills.

 

Requirements:

• Fluency in the English and Czech and Slovak

• Excellent knowledge in one of the following languages: Italian/Spanish/German/French;

• Customer friendly attitude;

• Advanced computer use (Windows including command , MS Office, Outlook etc);

• Willingness and ability to learn new IT skills.

 

 

Please add the following clause to the end of your submitted CV: “I hereby consent for HRO Personnel Sp. z o.o. with their head office in Warsaw at Puławska 182, to use my personal details hereby submitted for their recruitment process (documenting and processing personal information and forwarding said information to their clients within the structure of the client’s recruitment projects) in accordance with the Law on Protection of Personal Data (Dz. U. 2002 r. Nr 101 poz. 926) until I submit a written withdrawal of consent. I confirm that I was informed of the right to modify, access and protect my personal information.”

 

Aktualnie szukamy osoby na stanowisko:

Customer care with Czech and Slovak

Miejsce pracy: Warszawa
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