CallDesk Operator (Turkish language)

Rodzaj pracy: Pełny etat

Rodzaj umowy: Na czas nieokreślony

Ilość wakatów: 1

Minimalne doświadczenie: Bez doświadczenia

Wykształcenie: Średnie ogólnokształcące

Branża: Praca Obsługa klienta

Wincor Nixdorf is one of the world's leading providers of end-to-end IT solutions to retail banks and retailers. A thriving EURO 2.3 billion company, we are headquartered in Paderborn, Germany, and are publicly traded on the Frankfurt Securities & Stock Exchange. Besides being the top European provider of programmable electronic Point-of-Sale (ePOS) systems, we are also the second largest ATM manufacturer in the world. We are a highly innovative, technology-driven, global organization in over 100 countries with over 9,300 employees and 41 own legal entities. We now invite YOU to be a part of our rapidly growing business.

For the newly opened and growing Global Customer Care Center we are looking for candidates for the position of

CallDesk operator with Turkish language

The candidate hired for this position will be responsible for registration and distribution of service requests from Turkish customers, monitoring their status of and updating of the database of installed devices. Moreover, she/he will explain the discrepancies with customers and partner companies.

We would like to invite to the recruitment process the candidates who meet the following criteria:

- at least secondary education;

- very good knowledge of Turkish;

- good knowledge of English;

- computer literacy - MS Office programs (mostly Microsoft Outlook and Excel);

- the ability to conduct telephone conversations;

- accuracy and commitment;

- willingness to work in shifts;

- experience in work related to customer service will be an asset.

We offer:

- contract of Employment signed with an external company;

- work in a harmonious team;

- multicultural work environment;

- development opportunities within the internal structures.