Zurich Insurance Company Ltd (S.A.) Oddział w Polsce
Zurich is one of the world's leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. With about 55,000 employees serving customers in more than 170 countries, we aspire to become the best global insurer as measured by our shareholders, customers and employees. We help individuals, small and medium sized companies and global corporations around the world understand and protect themselves from risk by offering a wide range of insurance products, solutions and advisory services.

In response to rapidly shifting market conditions and intensifying competitive pressures, Zurich is building out its shared service capability. To support this strategy we have established a service center in Krakow, Poland. It is from this location that we will create and build a global shared service platform for Finance that will support Zurich entities around the globe. We are at the start of this journey and are looking for individuals who demonstrate passion and commitment, to join us in this new venture.

Business Applications Support Specialist

Miejsce pracy: Kraków

Your role

In this interesting role you will be a member of Finance Solutions Management, a center of excellence for finance application management with locations in Zurich, Krakow and Bratislava. In total 30 team members (thereof 10 based in Krakow) successfully deliver Business Support for Zurich’s finance applications via timely issue resolutions, escalation, and resolver group liaison on a daily basis.

As part of our team in Krakow you will be a subject matter expert in the following specialist areas:

  • Security and user access management
  • Master data management and configuration
  • Support of data submission processes for the group’s IFRS and regulatory financial closes including business support helpdesk services
  • Portal and support tools management

Your key tasks and responsibilities include:

  • provide business support services for end users in business units and Corporate Center teams, analyze support requests and incident tickets and provide timely resolutions
  • perform configuration of relevant process steps in the group’s finance applications, in particular SAP SEM-BCS (business consolidation)
  • analyze business processes, document requirements and develop solution
  • contribute to continuous process/system improvement Assure proper knowledge management, documentation and training management for processes and tools in use
  • besides daily business responsibilities you will also have the opportunity to work on associated projects
If you're interested in working in a dynamic, challenging environment, for a company that recognizes and rewards your creativity, initiative and contributions. Excellent! You're in the right place to explore a career with Zurich. We welcome you to come join us if you want to be part of this great organization and contribute to Zurich as a leader in our industry!
To find out more about the Zurich organization visit www.zurich.com

To submit your CV for consideration, send it by clicking Aplikuj button.

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