HRO Recruitment is a specialist traditional recruitment business. HRO Recruitment is a brand of HRO Personnel Sp. z o.o. HRO Personnel is a Human Resources service provider operating under number 6696.
We are working as a recruitment provider searching on our Client's behalf for a person in the following role:
Agile Business Analyst
Location: Kraków
Key Accountabilities:
The principal responsibility of the Business Analysis job category is to manage and execute analysis activity for one or more programmes. They may be located in a variety of areas of the company, they may be located in projects as well as in established BAU teams. It is possible that the Business Analyst works on multiple projects simultaneously.
Key responsibilities will include some or all of the following:
Capturing, analysing and documenting of business process
Participating in the designing of solutions or change interventions
Participating in change management activities which can include tasks such as timeline planning to stakeholder engagement
Collaborate in change interventions such as training and communication
Tracking and documenting progress and managing status reporting
Assisting in the implementation of solutions
Collaborating across DevOps teams to ensure consistency, and continuously improve change management activities
Provide guidance and help to DevOps teams in relation to Service Management Processes to balance speed to market against operability, stability and availability
Requirements:
Bachelor's in information systems, computer science, or equivalent work experience
Ability to deploy and manage ITIL support processes in a complex, mission-critical business environment
Experience working in relevant environment/s like IT Quality, IT Service Management, IT Infrastructure Delivery (Operations) or in an Application Development Team
Demonstrable experience of ownership, Subject Matter Expertise or execution of Change Management Processes
Experience in change management implementation and delivering projects to support effective end to end governance, reporting key risks, issues and inter-dependency management across business areas
Familiarity with standard IT Service Management related practices such as Incident Management, Change Management, Problem Management, Configuration Management, Release Management, Service Request Fulfillment and Continuous Improvement Management
Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders
Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment
Ability to manage large-scale initiatives including stakeholders across business and technical teams
Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
Experience developing and executing communication strategies by collaborating with large, matrixed teams
Ability to deliver concise time critical information to all levels of management, technology and business teams
Not required but desired:
Experience working with agile methodologies is preferred
Experience in developing reports
Experience of IT architecture
Strong Microsoft Office skills
ITIL Foundation certification is desirable
We offer:
Stable job in professional team
An opportunity to broaden/deeper knowledge and expertise in global projects
Contact with top IT technologies available in the market
Ability to work from home (2 days per week) and flexible working hours
Game room (with Xbox, PS consoles and foosball table)
Relax room
Fruits
Casual dress code
Please add the following clause to the end of your submitted CV: “I hereby consent for HRO Recruitment, a brand of HRO Personnel Sp. z o.o. with their head office in Warsaw at Puławska 182, to use my personal details hereby submitted for their recruitment process (documenting and processing personal information and forwarding said information to their clients within the structure of the client’s recruitment projects) in accordance with the Law on Protection of Personal Data (Dz. U. 2002 r. Nr 101 poz. 926) until I submit a written withdrawal of consent. I confirm that I was informed of the right to modify, access and protect my personal information.”
