H&M is one of the world’s leading fashion companies. We are constantly expanding our financially solid business in order to offer even more customers Fashion and Quality at the Best Price in a Sustainable Way. We welcome diversity and cherish teamwork as the best way to reach results. Our employees make this happen in a challenging and exciting workplace with an open-minded atmosphere.
H&M’s Customer Service is a multichannel and multi-brand organization with a focus on delivering professional and quality service for customers of all brands via multiple channels. The customer is at the heart of everything we do! Today Warsaw H&M Customer Service employees nearly 200 employees and is a part of the global Customer Service family of almost 1800 employees located in nine centers around the world. Within our Customer Service center we provide service to customers in nine markets including Bulgaria, Croatia, Czech Republic, Hungary, Poland, Romania, Russia, Slovakia and Turkey.