effective and productive team. Oversees and ensures compliance with all policies and procedures. Primary Responsibilities: Supervises and monitors day to day operations to ensure timely decision making. Ensures that customer on-boarding process and related internal and external customers inquiries all are
Ops service model decisions [Owns] Identification and management of risks/issues inherent in products, processes and systems [Owns] Resolution and the reporting of issues, breaches and suspicious activities [Owns] User Access Rights: e.g. Approve the provisioning and de-provisioning of access to/from
client solutions and client satisfaction Possibility to develop application or tools for operation purpose [Influences] Defining and implementing company initiatives, process improvements and best practices [Owns\Influences] Client satisfaction and service delivery [Influences] Ops service model
these trends to company's customers Analyze SOC operations and recommend upgrades/changes that should be made to ensure that the company is positioned to continue to stay ahead of advanced threats and deliver a high level of value to company's customers Manage the SOC team including talent development ...
working with little supervision and self-sufficient acting with some depth of specialization in supporting a set of products and or systems to help maintain the availability of the IT service. Responsibilities may also include data Administration for SE-Board, monitoring MasterData systems and data
RESPONSIBILITIES You will lead investigations and remedial plans in the site. You also manage business projects as required by the site Operations Director. You will also be responsible for: - Verification and approval of all contract partners - Champion implementation of standards and process
Reporting Data Operations Analyst Warszawa NR REF.: 1097951 Your new companyOn behalf of our Client, a new Global Financial Service Centre establishing its office in Warsaw, we are currently seeking Candidates for the position of Reporting Data Operations Analyst. Your new roleHolding
operations as well as Product Quality management awareness. To succeed in this role, the hired person must present ability to work in international environment (partially virtual) and commercial acumen as well as focus on delivery and ability to perform multitasking activities. Fluent English and Polish ...
position of HR Employee Experience Operations Manager, apart from team-management duties, you will be responsible for delivering customer experience excellence towards employees and line mangers across EMEA region (Tier 0 / Tier 1). The scope of responsibilities will include handling the functional and
Operations Specialist, you will be expected to act as the first point of contact for Business Clientsvia different communication channels. Your role will be to collect and report information about Customers’ needs in terms of customized online tools. Your duties will include handling the customer orders in
you will be responsible for establishing and maintaining effective relationships with client finance and business departments to ensure alignment on customer service and other strategic issues. Working closely with FP&A CoE Lead to support the establishment of the FP&A CoE, including SLA and KPI. Act
following role: HR OPERATIONS SPECIALIST (FinTech/RegTech Start-up) Location: Warszawa Do you want to break away from corporations and join one of the Top 3 Most Influential #Regtech Companies in the World? Feel free to apply! Responsibilities: Providing clerical and administrative support with day
experience within customer service and/or logistics - Strong knowledge of E-Commerce processes - Previous experience in the Food / FMCG industry - Management experience - Fluency in English Are you interested and do want to apply for this role ...
you will be responsible for handling incoming calls / e-mails and finding the best solutions for queries from Customers. Also supporting Italian speakers Clients in a daily operations will be one of your responsibilities.We are looking for junior Candidates as well as experienced ones. You must be
are able to eat and drink their favourite products day in, day out. ROLE DESCRIPTION In the role of customer service employee you will be the connecting factor between customers and the company. This requires a hefty amount of communication
2nd level support in IT Workplace Management Create supporting documentations and operations guides Documentation and recording in ticketing system Your Profile: University degree in IT or Engineering Experienced professional in IT infrastructure subjects Ideally other platforms as well