Propose the improvements from Process & Tools perspective to eliminate manual efforts Who You Are Bachelors in Engineering (Computers / IT) ITIL Foundation Certification 3+ years’ experience in handling CMDB Strong understanding of ITIL framework and Configuration Management function Have Technical
solution and to understand the business impact,• Have solid understanding of business processes and requirements in a support environment and in the customer’s organisation. Good to have: ITIL v3 Foundation/proven experience in working with ITIL terminology Our Client offers: Employment-based on a B2B
maintenance, distribution and continual service improvement. In addition, you will support the Problem Management service in the investigation of problems following an ITIL aligned process, engaging support teams, tracking actions and escalations.THE IDEAL CANDIDATEWe are looking for good ITIL understanding ...
Operations Manager Warszawa NR REF.: 1118805 Hays IT Contracting is an up-to-date B2B form of employment for IT specialists with innovate and developmental projects for TOP Clients close at hand.For our Client we are currently looking for qualified Candidates for the position
IT Service Delivery Manager (Asset Manager) Wrocław NR REF.: 1116910 Your new companyFor our Client, international company located in WrocÅ‚aw, we are currently looking for IT Service Delivery Manager for IT Asset Management process. Your new roleHolding this position, you will be
experience in enterprise level IT environments Working knowledge of Incident/Problem/Change Management frameworks such as ITIL (certification not required, but is a plus), Ability to speak English (minimum B2 level) Self-driven and proactive approach Excellent communication skills Strong
security, antivirus, etc. Remote access, VPN Mobile device management IP networking, firewalls, proxies, Cisco, VoIP Printing ITIL processes Ability to work with English as main language (knowledge of other European languages is a plus) Degree in software engineering or other relevant
technologies such as AWS and Azure or ITIL processes it’s a big advantage What you'll get in return:You will have ability to work in a modern and international organization. You will have opportunities to learn and improve in new technologies. Our client offers a very attractive benefits package, stable
service required to meet business requirements and implementation of, and adherence to, security standards (security strategy set by Security Architecture). It Service Delivery Manager will ensure ongoing architectural integrity of the service throughout its lifecycle and manage the maintenance of
university degree in computer science or other IT related field, 10 years of IT work experience, with at least 5 years of service and delivery management experience in global and complex environments leading a global data centre delivery into an enterprise. You should have knowledge/certification in ITIL
roleHolding the role of IT Service Delivery Manager you will be responsible for the service strategy, technology roadmap and lifecycle, service development and service delivery performance of voice, video, messaging and collaboration services. The role will be dedicated to Unified Communications that covers ...
IT Service Delivery Manager - Office 365 Wrocław NR REF.: 1116561 Your new companyFor our Client, well-known company located in WrocÅ‚aw we are looking for IT Service Delivery Manager - Office 365. Your new roleThe IT Service Delivery Manager, Office 365, is responsible for the
services from AWS and/or Azure, software-defined infrastructure practices and tooling including security integration and monitoring- Strong knowledge of IT Service Management operating models for infrastructure (ITIL)- Strong knowledge of server migration strategies and execution best practicesPersonal
adoption of ITSM processes and SLA performance management,remediation plans and recovering service credits. Moreover, experience of demand & capacity planning for IT Services is a must. Additionally, candidates should have advanced ITIL Service Management Qualifications. experience with IT Service
new roleThe IT Service Delivery Manager, Identity and Access Management, is responsible for the service strategy, technology roadmap and lifecycle, service development and service delivery performance for Identity and Access Management services. The SDM will create a proactive and customer centric
Znajomości języka angielskiego w mowie i piśmie na poziomie umożliwiającym swobodną komunikację• Umiejętności dobrej organizacji pracy własnej• Certyfikat ITIL® V3 na poziomie Foundation będzie dodatkowym atutemOferujemy: Współpraca w oparciu o elastyczną formę zatrudnienia B2B Atrakcyjne stawki
communication skills in English (both written and spoken)• ITIL 3.0 certification will be an advantageOur offer:• Competitive rate• Training opportunities• Medical and social packages• Initial on-boarding induction program• Fast learning opportunities
Accenture is a global management consulting, technology services company. We support business and technological transformations of our clients through 5 pillars of our operations: Strategy, Consulting, Digital, Technology, Operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency ...