with technical escalations and any crisis management events. Identify and propose defect prioritization and enhancement opportunities to improve customer satisfaction of product and support. Serve as a 3rd level support contact in support of Customer Care teams. Address customer inquiries/issues via case-based ...
updates to tickets Ensure continuous improvement in the processes and services Diagnose and resolve issues including technical analysis of application logs Deploy changes to the test and Production environments enforcing change management process Ensure documentation is continually updated in line
implement and maintain a data model for a global organisation - Alignment of the data with the global programme strategy - Support the global transition teams - UAT / Functionality testing - Training of best practices for end-users and ensure that new roles are adopted accordingly - Data modelling
Quality Control (QC) is verantwoordelijk voor de analyse en de vrijgifte van grondstoffen, tussen- en eindproducten (monoclonale antilichamen), en het beheer van verschillende support systemen, waaronder LIMS. De afdeling geeft ook advies op het gebied van analytische methodes aan verschillende productie-
Temperature Intake Form on behalf of CSI • May be involved in other tasks to support Clinical Supply Integration as needed. REQUIREMENTS • Requires experience and knowledge working with computer systems (Microsoft office – Excel, Word, Power Point and Sharepoints ...
collection regarding local market size and share; - Actively support the PG Product Marketing Manager, the PG Management team and units with market data, trends and analysis; - Analyze and interpret information on competitor marketing intelligence and support marketing manager in adapting and anticipating Requirements: - University degree; - Experience showing the ability and tenaciousness to collect, collate ...
Customer service excellence Application management Project and portfolio management Governance processes Responsibilities Manage applications on a day to day basis to ensure the availability and the effectiveness taking into account business requirements, Effective functional user
critical to the business - Provides second and third line support for the company's business applications - Mentors and trains department staff members REQUIREMENTS - 3-5 years IS/IT Business Analysis and Project Delivery/Management experience - Relevant Bachelor
ROLE DESCRIPTION You will support the QC department with: -LIMS -Change Control -Coordinating the implementation of instruments/devices within the lab -Complex deviations -Equipment Life Cycle Management -Sample Management RESPONSIBILITIES
- Analysis of supply chain data (temperature / risk mitigation) - Data Analysis of shipping lanes, temperature zones and determination of statistics-based risk profiles - Support on cost estimations for global temperature project - Collaborate with Supply Chain / Logistical professionals - Reducing
forecast - Report to management and stakeholders on long term expectations - Support the development of the berry strategic supply plan for EMEA - Represent the general berry supply plan during various meetings REQUIREMENTS - Bachelor or Master degree, preferably in
Chain Master Data Analyst you will be responsible for the alignment of all master data within several supply chain business units. You will collaborate with the SC and IT business units in order to guarantee the data integrity and support during international implementation projects ...
solutions and client satisfaction • Possibility to develop application or tools for operation purpose • Supports defining and implementing company initiatives, process improvements and best practices • Ensures Client satisfaction and service delivery • Supports Ops service model decisions • Identification
solutions for Enterprise applications Fluent / upper-intermediate (B2+) in English Proven Skills in Problem Solving in Complex Application Environments Strong Strategic Thinking and Analytical Skills Excellent Understanding of Deployment Architectures and High Availability Concepts Strong Communication