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Workforce Management Analyst / Analityk danych

McKinsey EMEA Shared Services Sp. z o.o.

Poznań, wielkopolskie

Opis stanowiska pracy

Responsibilities:

  • Define and design supply and demand related to planning parameters and dashboards.
  • Work in close collaboration with the Business Intelligence team and operational supply leaders to ensure consistent tracking and forecasting.
  • Support reporting tasks and analyses related to work force management, as well as supply and demand in collaboration.
  • In close collaboration with operational supply leaders, you will define and maintain Standard Operating Procedures (SOC) for planning activities along different time horizons.
  • Carry out resource planning activities with a focus on longer-term, global, strategic planning (e.g., for budgeting, recruiting).
  • Ensure support for operational planning.
  • Develop and expand supply and demand related metrics, frameworks, processes, and tools.

Wymagania

Qualifications

  • Degree in business, economics, math or science discipline
  • Excellent verbal and written communication/language skills in English (minimum C1plus - CEFR1 or equivalent)
  • Initial professional experience in a English-speaking customer service environment
  • IT literacy and experience in working with Microsoft Office, especially Excel (manipulating data/statistical and advanced analytical know-how and working with databases a plus)
  • Subject-matter experience in workforce management/labor/resource planning is an asset
  • Ability to build strong and trustworthy relationships with others and effectively contribute to a highly collaborative work environment
  • Willingness to learn and share knowledge and experience across regional and institutional organizational boundaries
  • Open mindset towards change for continuous improvement
  • Analytics, problem-solving and creativity, numerical agility/affinity for working with (big) data, communicating complex and technical issues
  • Learning agility, self-driven mind-set, team work and openness to interact across cultures

Our offer

Global & dynamic network
Inclusive & open environment
Training & development
Work-life balance
Lunch card
Integration events
Annual bonus
Snacks
Relocation package
Private medical & dental insurance
Non-hierarchical environment
Polish language classes
Initiatives
Benefit platform
Informal dress code

Prezentacja firmy

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Dodatkowe informacje

Ostatnia aktualizacja:
26/02/2019
Wymiar etatu:
Pełny etat
Rodzaj umowy:
Na czas nieokreślony
Liczba wakatów:
1
Min. doświadczenie:
mniej niż 1 rok
Min. wykształcenie:
Wyższe licencjackie
Branża / kategoria:
Praca Bankowość, Praca Finanse, Praca Obsługa klienta, Praca Analityka

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