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Workforce Management Analyst / Analityk danych

Katowice, Częstochowa, Sosnowiec, Gliwice, Zabrze, Bytom, Tychy, Rybnik (relokacja do Poznania), śląskie

McKinsey EMEA Shared Services Sp. z o.o.

Opis stanowiska pracy

Responsibilities:

  • Define and design supply and demand related to planning parameters and dashboards.
  • Work in close collaboration with the Business Intelligence team and operational supply leaders to ensure consistent tracking and forecasting.
  • Support reporting tasks and analyses related to work force management, as well as supply and demand in collaboration.
  • In close collaboration with operational supply leaders, you will define and maintain Standard Operating Procedures (SOC) for planning activities along different time horizons.
  • Carry out resource planning activities with a focus on longer-term, global, strategic planning (e.g., for budgeting, recruiting).
  • Ensure support for operational planning.
  • Develop and expand supply and demand related metrics, frameworks, processes, and tools.

Wymagania

Qualifications

  • Degree in business, economics, math or science discipline
  • Excellent verbal and written communication/language skills in English (minimum C1plus - CEFR1 or equivalent)
  • Initial professional experience in a English-speaking customer service environment
  • IT literacy and experience in working with Microsoft Office, especially Excel (manipulating data/statistical and advanced analytical know-how and working with databases a plus)
  • Subject-matter experience in workforce management/labor/resource planning is an asset
  • Ability to build strong and trustworthy relationships with others and effectively contribute to a highly collaborative work environment
  • Willingness to learn and share knowledge and experience across regional and institutional organizational boundaries
  • Open mindset towards change for continuous improvement
  • Analytics, problem-solving and creativity, numerical agility/affinity for working with (big) data, communicating complex and technical issues
  • Learning agility, self-driven mind-set, team work and openness to interact across cultures

Our offer

Global & dynamic network
Inclusive & open environment
Training & development
Work-life balance
Lunch card
Integration events
Annual bonus
Snacks
Relocation package
Private medical & dental insurance
Non-hierarchical environment
Polish language classes
Initiatives
Benefit platform
Informal dress code

Prezentacja firmy

McKinsey & Company is one of the world’s premier management consulting firms. In our... new support model some support services are provided by our colleagues in our globally operating Shared Service Centers. One such location is Poznań,
established in 2011, with over 800 employees, providing services in the fields of Assistant Support, Finance, Human Resources and Business Presentations to McKinsey colleagues in the EMEA region.
  Rozwiń

Informacje dodatkowe

Ostatnia aktualizacja:
29/01/2019
Wymiar etatu:
Pełny etat
Rodzaj umowy:
Na czas nieokreślony
Liczba wakatów:
1
Min. doświadczenie:
Mniej niż 1 rok
Min. wykształcenie:
Wyższe licencjackie
Branża / kategoria:
Praca Analityka , Praca Obsługa klienta , Praca Bankowość , Praca Finanse
do góry