Rodzaj pracy: Pełny etat
Rodzaj umowy: Na czas nieokreślony
Ilość wakatów: 1
Minimalne doświadczenie: 2 lata
Wykształcenie: Wyższe licencjackie
Branża: Praca IT - Konsulting, Praca IT - Kontrola jakości
We are part of the international ALTEN Group, which brings together over 34,000 outstanding IT and Engineering specialists around the world. We currently are looking for a Support Specialist who will join our team to support software solutions for automotive sector.
Main tasks:
- Resolving 1st/2nd level incidents
- Ensuring and providing quality service to internal and external customers
- Monitoring and responding to requests in the ticketing system
- Escalating more complex service issues to the next level of technical support
Requirements
- Min. 2 years of demonstrated professional experience on a similar technical position
- Preferably experience or education in financial/banking sector
- Basic Knowledge of SQL
- Basic knowledge of IT infrastructure and application components
- Experience in Scrum/Agile
- Fluency in English (min C1 level)
We offer
- Stable and long-term cooperation
- Certification and training opportunities
- Possibility to choose type of contract (B2B also)
- Benefit package (MultiSport card, Medicover, MyBenefit
- Unlimited growth and development opportunity
- Relocation support & relocation package
Do not hesitate and join our team!