Trade Logistics Coordinator
Location: NetherlandsWe are looking for experienced Logistic Coordinator for one of our client in food industry.
Responsibilities:
As a Trade Logistics Coordinator you are the logistics point of contact for your group of customers. Your most important assignment is to handle the entire order-to-invoicing process, and then also first time right. You keep a close eye on the achieved service levels and you are constantly working together with the customer to improve them against affordable costs. It is emphatically a position in which you maintain many contacts: with colleagues from Sales and Inbound Logistics, with customers and with our external logistics service providers. An energetic multitasker feels completely at home in this versatile position. Own initiative is strongly encouraged. You are excellent at working with automated systems such as SAP and PowerBi and preferably have experience in a supply chain environment. Thanks to your service-oriented mindset and an open, communicative attitude, you can build a solid network. You constantly keep your eyes and ears open for improvements in the flow of goods and the service levels.
Key Responsibilities:
1. Logistics account management for your own customers from order to invoice through ATP check, freight coordination etc.
2. Coordinate and solve customer complaints.
3. Coordinate and communicate to customers on all (exceptional) orders like rush orders, returns, etc.
4. Improve current processes and work on continuous improvement.
5. Drive logistics performance meetings with customers to inform them about the service and discuss how to improve this together.
6. Being first point of contact for customers on logistic topics and bring customer performance to the next level.
7. Drive continuous improvement projects which impacting the whole team to drive efficiency and improve service against affordable costs. 8. Create collaborative relationships with internal and external stakeholders such as Customers, Sales, Inbound Logistics and Logistics Service Providers.
Qualifications:
• Higher Vocational Education or Master degree related to Supply Chain management, Logistics, Industrial Engineering & Management Science • Knowledge of IT systems such as SAP and Power Bi
• Good verbal and written communication skills in Dutch and English.
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