Technical Support
Łódź Technical Support
Łódź
NR REF.: 1128740
We are looking for Technical Support for Our Client – Warehouse Management System provider.
The role helps the development team to keep the production system up and running and speeds up bugs’ resolution.
PRIMARY RESPONSIBILITIES:·
Requirements:
Nice to have:
We offer:
Łódź
NR REF.: 1128740
We are looking for Technical Support for Our Client – Warehouse Management System provider.
The role helps the development team to keep the production system up and running and speeds up bugs’ resolution.
- Location: Lodz
- Form of cooperation: B2B contract
- Rate: Client is open for propositions
- Start date: ASAP
PRIMARY RESPONSIBILITIES:·
- Providing first and second level ticket-based support to external clients of the Warehouse Management System
- Solving and replying in English to support tickets raised by external users of an application (Clients) and internal users (e.g. other departments members).
- Analysing root-causes and identifying resolution for production issues with an application or infrastructure.
- Creating and updating documentation.
- Helping testers in the testing of the system.
- Reproducing and documenting bugs.
- Assisting the development team with simple development tasks.
Requirements:
- Problem-solving skills.
- Knowledge and skills in most application layers: database (SQL), data access and data analysis, business logic, UI.
- Ease of work during nights and in 24/7 schedule.
- Good communication skills (verbal and written).
- Positive (can-do) attitude.
- Very good English skills (verbal and written).
- Good knowledge and skills in:SQL Server, SQL, T-SQL
- Meeting commitments.
- High level of integrity displayed.
Nice to have:
- Experience in writing user documentation
- Basic knowledge and skills in:HTML, CSS, JavaScript, jQuery and XML
- Web services (SOAP and/or RESTful)
We offer:
- Opportunities for professional development.
- Joining a team of experienced professionals.
- Working in a friendly atmosphere.
- An attractive salary.
- Full-time employment.
- Private healthcare.
- Group insurance.
- Fruits and sweets in the office.
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.