Hays Poland

Team Leader

Gdańsk
Team Leader
Gdańsk
NR REF.: 1094048


Your new company

Ricoh is a global technology company that has been transforming the way people work for more than 80 years. We empower companies and individuals with services and technologies that inspire innovation, enhance sustainability and boost business growth.
The RICOH Way is our global corporate philosophy and it provides the framework and identity for our organisation. As the world continues to globalise at an accelerated pace, having a coherent and consistent set of values across our organisation provides clear guidance that underpins decision making and addressed the complex issues and challenges that our customers face.

Your new role

We believe that Team Leaders should represent the RICOH way philosophy on a day to day basis, therefore we look for the best talent available. The person we find should be someone who will be able to manage back office processes, enable the smooth execution of all relevant functional processes at the same time ensuring maximum customer satisfaction.

More importantly we look for the following traits in you:
  • Leading, motivating, coaching and organizing team members accordingly to the RICOH way philosophy [movie link] and to be ambassadors of employee engagement
  • Supervising and developing your team, ensuring that they meet and exceed their KPIs and ensuring compliance with all company policies and procedures
  • Ensuring your team receives quality training, and uses appropriate resources available to be successful in their roles
  • Identifying process efficiencies to increase speed, accuracy and adding value to transactional processing

What you'll need to succeed

In order to be satisfied in this position you need to know how to motivate and generate enthusiasm throughout the team, create an identity with RICOH within your team, have the ability to prioritise as well as have strong stakeholder focus. Fluent English is a must as well as effective communication and data management knowledge.Moreover you should be able to manage people’s performance in a positive direction.


What you'll get in return

Vision - To be the most trusted brand with irresistible appeal in the global market.
Mission - At the Ricoh Group, we are committed to providing excellence to improve the quality of living.
Values - To be one global company, we must care about people, our profession, our society, and our planet.
We must dedicate our winning spirit, innovation and teamwork to sharpen our customer centric focus, and we must also commit to the highest standards of ethics & integrity.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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