Gi Group jest międzynarodową agencją pracy tymczasowej i doradztwa personalnego, której głównym zadaniem jest oferowanie w pełni wykwalifikowanych pracowników. Jesteśmy liderem na rynku włoskim oraz jedną z czołowych agencji w krajach, w których działamy. Posiadamy Certyfikat Ministerstwa Gospodarki i Pracy nr 570.
Team Leader with German
Miejsce pracy: GdyniaResponsibilities:
- managing a team of Customer Service Representatives
- building a very good relationship with Client - understanding Client needs and providing answers to his queries
- supporting subordinates in performing their daily duties
- monitoring, analyzing and reporting team activities that affect its performance
- taking care of the team development
- ensuring realization of SLA's and KPI's by a Team
Requirements:
- fluent knowledge of German and English
- at least 1 year experience in managing a team - min. 10 FTE in Customer Service area
- people management skills
- ability to work in a group, high communication and leadership skills
- ability to work in a fast-paced and dynamic environment under time pressure with multitasking duties
Offer:
- contract of employment
- opportunity to work for an international Client
- prospects for self-development in a dynamically expanding company
- opportunity to participate in additional trainings (including soft skills, computer and language courses)
- great job location (close to bus and train station)
- work in multinational and friendly environment
- benefits package (possibility to choose from: MultiSport card, private medical care, petrol vouchers, cinema tickets, vouchers to different shops, etc.)
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.