Team Leader with Dutch
Warszawa Team Leader with Dutch
Warszawa
NR REF.: 1120905
Customer Service Team Leader with Dutch
On behalf of my Client, a fast growing Shared Service Center located in Warsaw, we are lookingfor Customer Service Team Leaderwith knowledge of Dutch language.
On this position you will be responsible for coordination of team work (50%) including conducting trainings, performance evaluation, solving escalations, manage the workload, setting KPIs etc. as well as some advanced operational tasks (50%). Moreover, you will control clients’ satisfaction, look for some improvements, prepare reports and cooperate with other teams.
We are seeking candidates with professional experience in customer service area and first experience in team management. Knowledge of Dutch and English is required.Previous experience in SAP will be a plus. The candidate should present excellent interpersonal skills as well as positive customer service attitude.
Our Client offers stable employment conditions, benefit package, flexible working hours and the possibility to work in a dynamic and growing organization.
Warszawa
NR REF.: 1120905
Customer Service Team Leader with Dutch
On behalf of my Client, a fast growing Shared Service Center located in Warsaw, we are lookingfor Customer Service Team Leaderwith knowledge of Dutch language.
On this position you will be responsible for coordination of team work (50%) including conducting trainings, performance evaluation, solving escalations, manage the workload, setting KPIs etc. as well as some advanced operational tasks (50%). Moreover, you will control clients’ satisfaction, look for some improvements, prepare reports and cooperate with other teams.
We are seeking candidates with professional experience in customer service area and first experience in team management. Knowledge of Dutch and English is required.Previous experience in SAP will be a plus. The candidate should present excellent interpersonal skills as well as positive customer service attitude.
Our Client offers stable employment conditions, benefit package, flexible working hours and the possibility to work in a dynamic and growing organization.
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