Team Leader French or Flemish Speaker

Job Description:

• Supporting the Project Manger during the implementation phase
• Preparing DTP & PM for the processes
• Leading the delivery team
• Providing quality assurance for French speaking processes
• Coordinating the daily/ weekly and monthly reporting to FP
• Cooperation with the Quality Auditor with regards to process quality and improvements
• Cooperation with Command Center
• Involvement in process improvements

What do we offer to the candidates:

• Professional development in a dynamic, growing business
• Competitive salary with attractive benefit package
• Free private medical care
• Multisport card – unlimited access to over 2 660 sports facilities (fitness clubs, swimming pools, etc.) throughout the country
• Tickets to cinemas and theatres
• Additional life insurance
• Relocation package
• Participation in prestigious international projects
• Excellent working atmosphere

Candidate's profile:

• Fluent French or Flemish
• Communicative English
• Customer Service experience
• Very good working knowledge of Excel is a must
• Able to organize his work in compliance with the operational procedures and Quality System
• Ability to bring an answer quickly and efficiently
• Ability to organize information and build action plans to meet Customers (Partners and Clients) needs
• Ability to balance Client situation with company profitability
• At least 2 years of experience in Insurance activity and Protection Products, managing Claims and Complex Contracts / Finance background
• Experience in mapping and writing procedures
• Experience in managing people is a must