Are you looking for possibilities to take the next step in your career in the logistics area? It is an opportunity to join an international provider of integrated logistics services, as well as to connect the world of transport and advanced technologies.
If you would like to work in an international, logistics environment and perform at high standards, take a closer look at this offer!
Team Lead Operations
Gdańsk- dynamic working environment
- stable contract of employment
- yearly bonus
- private medical healthcare, cafeteria system (Multisport included)
- lunch card
- Manage the team of logistics coordinators which executes and monitors all transportation shipments throughout the shipment life cycle, from planning, loading and up to delivery. These activities includes:
- Select carriers from approved list to pick-up and deliver shipments in required timeframe when automated tools do not or are not configured to find a carrier for a shipment.
- Monitor timely pick-up and delivery. Troubleshoot any potential or pending shipment problems; provide assistance and support any escalated shipment issue and/or deficiency and bring them to resolution.
- Be the key liaison between the Client(s) organization and the selected LSPs.
- Answer questions by guiding Client to tools and/or obtain and share the relevant information from LSP to the Client.
- Provide input on carrier performance for LSP performance review meetings.
- Provide input on root cause and corrective actions on transport related non-conformances.
- Provide operational support on Clients’ projects as needed.
- Participate in Operations Team meetings and support the Team’s activities to maintain the Operational Excellence status.
- Provide the team’s input in team meetings per Client(s)
- Run and report agreed KPIs for the team. Take appropriate action in case KPIs are below target and/or negatively trending.
- Analyze processes, identify areas for improvement and ensure success of the agreed improvement projects
- Ensure up to date Standard Operating Procedures, work processes and business rules are available for all operational processes.
- Support change management programs.
- Daily coach and support the team members.
- Develop training and career development plans for team members.
- Perform the activities of the Annual Performance Appraisal process with (as a minimum) quarterly review moments to adjust objectives, discuss focus areas and career expectations.
- Participate in the recruitment interviews of new team members
- Ensure team members compliance with company rules and procedures, as well as all agreed operational processes and procedures.
- Ensure appropriate daily staffing is in place to cover daily service agreements with Client(s) and coordinate the holiday planning of team members.
- Bachelor’s degree, preferably in logistics management
- Experience in logistic area in an international environment
- Minimum 2 years of experience with management of diverse small to medium sized teams
- Fluent in English
- Proficient in the standard Microsoft applications and spreadsheets; knowledge of Transport Management Systems (TMS) and ERP systems (SAP) is an asset
- Good communicator, proactive and willing to take initiatives.
- Detail-oriented, well organized and reliable in a fast-paced environment.
- Problem solver
- Ability to work independently and in a team, with colleagues and external service providers.
- Understands clients´ needs
Employment agency entry number 47
